Cheryl Fuller
Summary
Experienced Shift Manager with extensive experience at Springmoor Retirement Center, excelling in payroll management and employee training. Proven ability to enhance operational efficiency and ensure compliance with safety protocols. Recognized for strong decision-making skills and a customer service focus, fostering a collaborative environment that supports team success.
Overview
42
42
years of professional experience
Work History
Shift Manager
Springmoor Retirement Center
09.2005 - Current
- Responsible for the Non-Nursing Administrative Operation for the shift..
- Manages operations in conjunction with Administrator.
- Assisted in daily operational tasks, fostering a smooth shift transition.
- Completes the monthly schedule for employees under the guidance of the D.O.N. and ensures appropriate staffing levels established by the regulatory requirements.
- Learned and adhered to safety protocols to maintain workplace standards.
- Responsible for entering Time and Attendance records for employees.
- Prepares payroll and submit to the personnel department.
- Conducts shift meetings to convey management, nursing, and operations information.
- Supported team members in completing assigned duties efficiently and effectively.
- Maintained cleanliness and organization of work areas to enhance productivity.
- Assist the Nursing Supervisor in counseling and presenting disciplinary actions.
- Responsible for the entire campus during non-business hours.
Private Duty Caregiver
Janet Thomas
06.2009 - 05.2016
- Provided personalized care and assistance with daily living activities for adult female in home settings.
- Followed individualized care plans based on client needs and preferences, ensuring optimal comfort and safety.
- Able to transfer to and from wheelchair with the assistance of a Hoyer lift.
- Able to operate handicap van to take client shopping and/or medical appointments.
- Monitored health conditions, documenting changes and communicating effectively with the clients parent who was a retired RN.
- Administered medications as prescribed through her PEG tub.
- Prepared feeding in a flexiflo bag for use in a pump.
Dietary Aide
Springmoor Retirement Center
09.1998 - 09.2005
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with nutrition staff to ensure accurate meal planning for residents.
- Monitored food inventory, reporting shortages to supervisory staff promptly.
Homemaker
Self Employed
12.1993 - 09.1998
- Assisted with day-to-day operations, working efficiently and productively in providing care for my young children as well as my terminally ill father (now deceased).
Assistant Director of Dietary Services
Lynchburg General Hospital
02.1990 - 12.1993
- Assisted with the entire operation of Dietary Department.
- Responsible for purchasing of all food, paper supplies and cleaning chemicals for the department.
- Completes inventory on a monthly basis.
- Responsible for the operation of production and sanitation of the department including stock rooms, kitchen, cafeteria, walk-in refrigerator/freezers, and dining rooms.
- Completed weekly inspections.
- Outlined menus to be followed and volume to be prepared.
- Supervised the preparation of all foods served to patients, meals on wheel, childcare center, special functions, catering and all meals served in the cafeteria.
- Conducted monthly meetings with the production staff and weekly meetings with the Managers and Supervisors.
- Reviewed and revised job descriptions.
- Assist Dieticians in revising patient menus.
- Responsible for meeting with Bookkeepers to discuss Time & Attendance, Reports and Operating Analysis.
- Assisted with the Capital and Operation Expense Budget.
- Served as Department Director in the absence of the Director of Dietary Services.
Coordinator Patient Service Dietary Supervisor
Lynchburg General Hospital
02.1989 - 02.1990
- Supervised all Dietary Patient Service Supervisors and Dietary Aides.
- Responsible for preparing the schedule for staff.
- Conducted monthly meetings and In-Services.
- Completed QA surveys on a monthly basis and communicated findings with the Assistant Director.
- Responsible for completing annual performance evaluations for staff.
- Interviewed qualified candidates for Dietary Supervisor/Aides positions.
- Assist in catering functions.
Dietary Patient Service Supervisor
Lynchburg General Hospital
09.1984 - 02.1989
- Supervised all Dietary Aides in the daily operations, ensuring compliance with safety protocols and quality standards.
- Responsible for all Porters in the absence of the Sanitation Supervisor.
- Assigned Dietary Aides to work food stations on the assembly line.
- Oriented staff to work in all areas of the department.
Dietary Aide
Lynchburg General Hospital
06.1983 - 09.1984
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Received trays from patient rooms.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Education
Business Administration
University of Phoenix
Raleigh, NCSkills
- Payroll
- Decision-making
- Customer service focus
- Scheduling
- Punctual and reliable
- Supply ordering
Timeline
Private Duty Caregiver
Janet Thomas
06.2009 - 05.2016
Shift Manager
Springmoor Retirement Center
09.2005 - Current
Dietary Aide
Springmoor Retirement Center
09.1998 - 09.2005
Homemaker
Self Employed
12.1993 - 09.1998
Assistant Director of Dietary Services
Lynchburg General Hospital
02.1990 - 12.1993
Coordinator Patient Service Dietary Supervisor
Lynchburg General Hospital
02.1989 - 02.1990
Dietary Patient Service Supervisor
Lynchburg General Hospital
09.1984 - 02.1989
Dietary Aide
Lynchburg General Hospital
06.1983 - 09.1984
Business Administration
University of Phoenix