Cheryl Garcia
San Antonio,TX
Summary
Accomplished Cardiovascular Technician with a proven track record at Northeast Methodist Hospital, showcasing expertise in clinical documentation and equipment inventory management. Demonstrates exceptional analytical skills and a strong ability to develop solutions, significantly enhancing patient care and procedural efficiency. Excelled in high-stakes environments, ensuring optimal patient outcomes through meticulous attention to detail and effective team collaboration. Compassionate and attentive Clinical technician with history of making valuable contributions to healthcare teams and health systems. Bringing 20 years of experience and expertise in utilization and maintenance of cardiac testing equipment. Dedicated to efficient and accurate delivery of test results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Office Specialist
South Texas Cardiovascular Consultants
08.2023 - Current
- Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
- Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Managed approximately 50 incoming calls, emails and faxed per day from patients, doctors and staff members.
Cardiovascular Technician
San Antonio Heart Vascular And Rhythm Center
11.2014 - 10.2021
- Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as balloon angioplasties.
- Assisted on cardiac cauterizations by operating multi-channel physiologic monitor.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Reduced patient wait times by efficiently scheduling and coordinating appointments for cardiovascular procedures.
Cardiovascular Technician
Stone Oak Center For Angiography And Interventions
02.2007 - 11.2014
- Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs.
- Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
Critical Care Technician
Northeast Methodist Hospital
07.2001 - 02.2007
- Documented work in hospital system and updated patients' charts with orders and observations.
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels in the Medical and Surgical Intensive Care Units.
- Consistently provided high-quality care under pressure, successfully managing multiple priorities during critical situations and emergency scenarios.
- Demonstrated empathy towards patients'' emotional well-being while providing compassionate care under challenging circumstances.
- Proactively identified potential complications by closely observing patients for signs of clinical deterioration, alerting medical staff as needed.
- Supported physicians during invasive procedures like central line placements or endotracheal intubations leading to safer executions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Monitored vital signs before, during and after transportation.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted in life-saving procedures such as CPR, defibrillation, and emergency airway management, ultimately improving patient survival rates.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Front Desk Medical Receptionist
The Cleveland Clinic
07.2000 - 01.2001
- Managed multi-line phone system and pleasantly greeted patients.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Education
Associate of Applied Science - Nursing
San Antonio College of Nursing
San Antonio College06.2016
Skills
- Clinical Documentation/ WITT Hemodynamic Monitoring System
- Equipment Inventory
- Restocking Supplies
- Patient Scheduling
- Medical Documentation
- Insurance Verification
Certification
ACLS/BLS
Intravasular Ultrasound
Timeline
Medical Office Specialist
South Texas Cardiovascular Consultants
08.2023 - Current
Cardiovascular Technician
San Antonio Heart Vascular And Rhythm Center
11.2014 - 10.2021
Cardiovascular Technician
Stone Oak Center For Angiography And Interventions
02.2007 - 11.2014
Critical Care Technician
Northeast Methodist Hospital
07.2001 - 02.2007
Front Desk Medical Receptionist
The Cleveland Clinic
07.2000 - 01.2001
Associate of Applied Science - Nursing
San Antonio College of Nursing
ACLS/BLS
Intravasular Ultrasound
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