Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Gay

Corunna,MI

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

5
5
years of professional experience

Work History

Cashier

The Home Depot Inc
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Head Cashier

The Home Depot Inc
12.2021 - 09.2022
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.

Medical Receptionist

Memorial Healthcare Center For Orthopedics
04.2019 - 08.2021
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Answered phone calls and messages for four-physician orthopedic medical facility, scheduling appointments, and handling patient inquiries.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.

Education

Associate of Applied Science - Physical Therapy Assistant

Baker College
Flint, MI

Skills

  • Scheduling
  • Telephone Skills
  • Customer/Client Relations
  • Professional Demeanor
  • Correspondence Distribution
  • Organization Skills
  • Time Management
  • Multi-Line Telephone Systems

Timeline

Cashier

The Home Depot Inc
08.2023 - Current

Head Cashier

The Home Depot Inc
12.2021 - 09.2022

Medical Receptionist

Memorial Healthcare Center For Orthopedics
04.2019 - 08.2021

Associate of Applied Science - Physical Therapy Assistant

Baker College

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Cheryl Gay