Cheryl Glennon

• Coordinated program referrals for community-based resources.
• Delivered social work services to highrisk gerontological and medically complex individuals in their home settings.
• Completed psychosocial evaluations and needs assessments.
• Collaborated with interdisciplinarty medical teams to formulate the best care plans possible for the clients served. 
• Worked with patients and families to effectively implement individulaized treatment plans.
• Provided ongoing supportive services to help patients cope with illnesses and psychosocial stressors. 
• Provided support and made necessary referals when patients required higher levels of care.
• Continually maintained and improved the company's reputation and positive image in the markets served.
• Communicated goals, plans and progress to patients and caregivers. 
• Acted as a liason between skilled nursing facilities, assisted living facilities, home health agencies, hospitals, hospice agencies, community services agencies and the clients served. 
• Linked clientes to necessary resources to help them achieve maximum wellness according to care plans established by the overseeing physician and treatment team. 
• Collaborated with Skilled nursing, Physical Therapy, Occupational Therapy, Speech Therapy and Home health aides to ensure clients/patients received the best care possible. 
• Made appropriate referrals to Adult Protective Agencies as the need required. Collaborated with State agencies to ensure the overall protection and saftety of the vulnerable populations served. 
• Implemented client safety plans specific to homebound Alzheimers/Dementia populations and their caregivers. 
• Encouraged positive coping mechanisms such as socialization by assisting clients with applications and transportation serviecs to day programs and respite facilities. 
• Maintained medical records and adhered to documentation timeframes and deadlines. 

• Worked with medical teams, patients and families to implement effective treatment plans.
• Coordinated program referrals for community-based resources.
• Delivered social work services to vulnerable medially complex adult populations in their home settings.
• Completed psychosocial evaluations and needs assessments.
• Provided ongoing supportive services to help patients and caregivers cope with disease process and psychosocial dynamics. 
• Developed patient care plans via the collaboration with multidisciplinary treatment teams that included physicians, nurses, physical therapists, ocupational therapists and home health aides. 
• Made appropriate referrals to needed agencies to assist patients in meeting needs. 
• Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
• Responsible for case management and safety plans.

Front Desk Clerk Driftwood Inn May 2012-January 2013

• Responisble for reserverations, overseeing housekeeping services, and ensuring guest safety and satisfaction. 

Server Fish House Restaurant January 2013-June 2014

• Responsible for guest satisfaction, quality of food, positive and friendly customer service. 

Server Dockside Bar and Grille June 2014-September 2014

• Ensured customer satisfaction through the delivery of friendly, positive guest centered service. 

Office Assistant Deeson A/C and heating August 2014-July 2015

• Responsible for the initiation of quickbooks into the companies infrastructer as well as day to day office tasks to include customer service, invoices, accounts payable and receivable. Responsible for parts pick ups and deliveries. 

No Worries Vacation Rentals (Cleaner) July-September 2015

• Responsible for the cleaning and sanitization of vacation rental units following guest departures. 

Server Provision's Restaurant September 2015-March 2016

• Ensured all food was prepared on-time and according to specifications.  
• Monitored cash intake and deposits, ensuring 100% accuracy.

• Conducted psychosocial assessments.
• Set goals with clients related to crisis stabilization and wellness while hospitalized.
• Initiated and implemented pre-discharge plans and post-discharge safety plans.
• Assisted with discharge planning and referrals to outpatient treatment and community resources to maintain crisis stabilization and wellness. 
• Facilitated psychoeducational group therapy sessions to youth and adult populations experiencing psychosocial trauma and crisis. 
• Conducated individual, family, and group counseling sessions utilizing cognitive behavioral, gestalt, solution focused evidenced based therapy models. 
• Provided quality documentation within required timeframes. 
• Performed CPI intervention when the need arose. 
• Collaborated with multidisciplinary treatment teams including psychiatrists, psychologists, music therapists, social workers, nurses, ARNPs and discharge planners to ensure cleints received the best care possible and achieve maximum wellness and care. 
• Maintained medical records and therapy notes. 

• Facilitated health education classes to include chronic disease prevention, for community workers and clients of the state funded program Healthy Start. 
• Provided care plan management services to at risk Healthy Start mothers and their infants.
• Facilitated parenting classes, prenatal classes, breastfeeding classes and provided education and support to mothers enrolled in the WIC and Healthy Start programs. 
• Promoted available resources and connected individuals with services.
• Conducted home visits and provided safety intervention plans, edcuation and referrals to ensure safe enviornments for new born babies and their mothers and fathers to prevent child abuse and neglect.
• Conducted county needs assessment by collecting stakeholder data to implement the strategic plan for the county health department. 

• Maintained strict confidentiality of information.
• Safeguarded communications by providing consistent device and network security.
• Tested equipment, networks and servers for signal strength and security vulnerabilities using specialized equipment.
• Logged information for reporting purposes.
• Delivered communications systems and networks to around 250 personnel.
• Supported senior ranking officials in logistics decision making.
• Maintained an accurate inventory of all assigned equipment.
   
• Sorted and routed incoming correspondence and messages.
• Tracked and filed administrative paperwork.
• Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
• Conducted monthly and annual inventories for inventory.
• Maintained 100% accountability of all assigned equipment.
• Operated and maintained communications equipment.
• Trained 2 personnel on basic router configurations and LAN switch troubleshooting.