Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Cheryl Goodrum

Tuscumbia

Summary

Dynamic and dedicated professional with a strong background in customer service at Jacks, excelling in cash management and payment processing. Proven ability to enhance customer relations through effective communication and problem resolution. Recognized for implementing efficient operational strategies as a Stable Manager, ensuring optimal care and safety for horses while maintaining a high standard of professionalism.

Proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Punctual and honest Farm hand with solid background in Stable Management environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

18
18
years of professional experience

Work History

Cashier

Jacks
04.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Stable Manager

Stone Quarter Horses
08.2005 - 06.2008
  • Improved overall stable operations by implementing efficient management strategies and scheduling systems.
  • Collaborated effectively with veterinarians to develop preventive healthcare plans tailored to individual horse needs while monitoring general herd health trends closely over time.
  • Organized and executed efficient daily routines for horse care, feeding, turnout, and exercise ensuring optimal animal welfare.
  • Managed emergency situations calmly and effectively while prioritizing the safety of horses and staff members involved in incidents or accidents.
  • Spearheaded barn improvements projects including stall renovations improving overall living conditions for boarded horses.
  • Maintained equipment and ranch structures.
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Groomed horses to prepare for exhibitions.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Weened foals
  • Birthed foals
  • Remained vigilant during foaling season
  • Performed extreme sweat exercises
  • Trained horses/foals in behavioral compliance or other special routines or commands.
  • Maintained a strict time table in regards to all assignments
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Assisted with development of animal behavior modification plans.

Education

BBA - Criminal Justice- Human Resourses

Colorado Technical University- Online
Colorado City, CO
11-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash register operation
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash handling expertise
  • Payment processing
  • POS system operations
  • Multitasking and organization

Affiliations

  • Cowboy Church of Leighton Alabama

Timeline

Cashier

Jacks
04.2023 - 11.2023

Stable Manager

Stone Quarter Horses
08.2005 - 06.2008

BBA - Criminal Justice- Human Resourses

Colorado Technical University- Online

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