Cheryl Gordon-Dollar
Newberg,OR
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Office Manager
Chehalem Appraisals
Newberg, Oregon
01.2013 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for appraiser.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Compared vendor prices and negotiated for optimal savings.
- Developed standard operating procedures for all administrative employees.
Administrative Assistant
RB Rubber
McMinnville, OR
01.2008 - 01.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created detailed expense reports and requests for capital expenditures.
- Resolved computer and system networking problems to maintain user productivity.
Education
High School Diploma -
Newberg High School
Newberg, OR06.1987
Skills
- Office Management
- CRM Software
- Budgetary Planning
- Staff Training
- Report Preparation and Analysis
- Policy and Procedure Modification
- Licensing Requirements
- Invoice and Payment Tracking
- Database Maintenance
- Skilled in Microsoft Office
- Administration and Operations
- Friendly and Relatable
Timeline
Office Manager
Chehalem Appraisals
01.2013 - Current
Administrative Assistant
RB Rubber
01.2008 - 01.2013
High School Diploma -
Newberg High School
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