Cheryl Grant

Providing recently housed shelter participants with independent living skills, thereby ensuring potential for long term housing stability and avoiding homelessness recidivism.

Created, planned and conducted group sessions teaching daily independent living skills.

• Observing, measuring and changing a child's behavior in a real-life environment under the direction of a BC
• Tracking progress by collecting data to adapt to the child's response to interventions
• Implement learning programs such as communication, self-help, and play skills, as written in treatment plan
• Discuss progression of targeted behavior and program changes during weekly supervision
• Document all service-related activity as required
• Complete and maintain mandatory training and refresher training
• Properly report all critical incidents and safety concerns regarding persons receiving services.

• Completed Intake/Biopsychosocial Assessment
• Developed individualized person-centered case planning
• Provided therapy for developmentally delayed clients and families
• Maintained reports, case notes clinical records and other client related documents
• Accessed needs of care givers and locate appropriate resources
• Coordinated with the family and community service providers
• Advocated for client at school community-based programs and social security hearings
• Maintained a flexible work schedule to meet the client family's needs.

• Developed individualized person-centered reviews and case consultations
• Maintenance of reports, case notes clinical records and other client related documents
• Access needs of care givers and locate appropriate resources
• Coordinate with the family and community service providers
• Advocate for client at school community-based programs and social security hearings
• Maintain a flexible work schedule to meet the client family's needs.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
• Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.

• Substance abuse and domestic violence counseling
• Prepared and maintained records and case files
• Provided assessment, counseling and case management services
• Conferred with clients in examining options and goals to reduce recidivism
• Therapeutic case management in Grafton Correctional Institution.

• Interview perspective employees for possible job matching
• Enhanced potential client's employment abilities
• Conducted training classes for interviewing techniques including dressing for success
• Created and conducted training classes and a manual for new UI transfers/hires
• Assigned, reviewed and directed the work of subordinates
• Maintained timely determinations and appeal processes
• Investigated randomly selected cases across the state
• Created and conducted training classes
• Interpreted and applied state and federal laws in the adjudication of unemployment claims.