Cheryl Green

• Managed patient scheduling and appointment coordination to optimize clinic workflow.
• Facilitated effective communication between patients and healthcare providers to enhance service delivery.
• Processed patient information and maintained electronic health records with accuracy and attention to detail.
• Assisted in insurance verification and billing inquiries to streamline financial processes for patients.

• Checked patients in and out for appointments and collected co-payments.
• Called patients to confirm scheduled appointments and obtain additional details.
• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
• Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
• Handled correspondence, managed files and performed other clerical duties for office staff.
• Followed infection control procedures to protect patients and staff in waiting area.
• Trained new staff on office procedures, insurance processes and medical terminology.

• Checked patients in and out for appointments and collected co-payments.
• Called patients to confirm scheduled appointments and obtain additional details.
• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
• Handled correspondence, managed files and performed other clerical duties for office staff.
• Entered insurance, demographics and health history into patient database.
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
• Processed patient payments and scanned identification and insurance cards.
• Protected patients by observing strict HIPAA guidelines. Schedule Chemotherapy appointments

Check in and out patients

Prepare charts for next day

Fax schedule to acc-scribe

Send out cards to DNS patients

Answer phones

Medical records