Cheryl Grier
Laurel,MD
Summary
Detail-oriented Hardware Tech Specialist with a strong foundation in hardware installation, technical troubleshooting, and quality assurance. Proven ability to enhance operational efficiency through effective system configuration and process improvement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hardware Tech Specialist
AT&T
Columbia, MD
07.2025 - Current
- Installed and configured hardware components in various systems.
- Troubleshot hardware issues, contributing to enhanced operational efficiency.
- Collaborated with team members to resolve technical support requests, improving response times.
- Documented repairs and maintenance in service logs, facilitating accurate tracking and future reference.
- Performed quality checks on hardware to meet company standards.
Document Specialist
Scdit
Columbia, MD
12.2024 - 07.2025
- Reviewed and edited documents to ensure accuracy and compliance with standards.
- Organized and filed documents for efficient retrieval and storage, enhancing access to critical information.
- Maintained records of documents scanned and indexed into the system, ensuring accurate tracking and compliance.
- Collaborated with team members to streamline document management processes.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
Education
High School Diploma -
Coolidge HS
Washington, DC06-1980
Skills
- Hardware installation
- System configuration
- Hardware testing
- Technical troubleshooting
- Technical documentation
- Workflow optimization
Certification
Security + Comp001022792945
Timeline
Hardware Tech Specialist
AT&T
07.2025 - Current
Document Specialist
Scdit
12.2024 - 07.2025
High School Diploma -
Coolidge HS