Cheryl Hamel

• Oversaw end-to-end recruiting activities for DriveTime’s portfolio: including Bridgecrest, Verde Outdoor Media, Verde Capital Partners, SilverRock, and GoFi.
• Achieved average fill rate of 25 days with 97% stick rate in areas of Accounting, Compliance, Legal, Human Resources, and Logistics.
• Partner with C-suite to entry-level management to address market trends, set up hiring strategies, and lead conversations on market trends in human capital.
• Develop rapport and trusted partnership with hiring leaders to create improved recruitment strategies, efficiencies, and streamline hiring protocol.
• Created effective talent acquisition training materials that supported culture and performance objectives.
• Analyzed recruiting metrics and market trends to share reports and recommendations with stakeholders.
• Created and drove talent acquisition and job placement strategies to attract diverse candidates.

• Responsible to recruit Mid-Senior level Product, Process, and Project Manager roles for platforms such as Messenger.
• Presented Director of Project Management- Messenger, with qualified candidates to fill roles such as Facility Project Manager, Data Center Facility Operator, and Assistant Director of Product Manager.
• Developed recruiting strategies to identify qualified candidates and build network.
• Operated and maintained advanced candidate pipeline through Facebook's sophisticated ATS candidate management system.

• Transformed the interview process for call center/sales roles; centralized hiring practices, created behavioral based interview questions based on STAR methodology while maintaining quality.
• Increased employee stick rate by 5% within first 90 days by developing and deploying new centralized onboarding employee experience- increasing efficiency, retention, and time to fill.
• Integrated new communication process on employee status change leveraging ServiceNow.
• Led SCRUM team meetings with Workforce Management, Training & Development, and Talent Acquisition to conduct business analysis’s and journey mapping to present to C-level leadership.
• Influenced and led monthly quarterly staffing alignment sessions to recommend staffing ratios to budgeted plan; identified performance challenges, and developed plans to optimize resources while building staffing solutions.
• Introduced automated AI applicant tracking system; conducted a competitor & stakeholder analysis, as well as created a communication plan while presenting to C-level leaders.

Partnership Manager| 2017 — 2018

• Regulated talent acquisition efforts including identifying role development and skill set for cross-functional client facing roles such as admission advisors, student coaches, and marketing specialists.
• Standardized operating procedures for the newly created Partnership Manager role; helped sourced and hire three additional Partnership Managers including onboarding, training, and development.
• Directed partner relations for multi-million-dollar enterprise, overseeing processes for enrollment, student coaching, and instructional design for course offerings.
• Led internal operations which managed online program expansion for university partner over a 2-year contract.
• Facilitated cross-functional meetings while engaging with C-level leaders.

• Increased Health Sciences and Nursing outplacement employment rates by over 14%.
• Successfully managed 33 remote and in-office employment specialists on staffing best practices; mentored 4 employment specialists into leadership roles.
• Developed 2016 performance management appraisal pilot integration into Workday, implemented check points for goal setting, performance management, and driving employee engagement.

Director of Employment Services | 2009 – 2014

Career Services Coach | 2003-2009

• Exceeded outplacement goal of 90% placement rate two years consecutively.
• Developed hiring procedures in collaboration with corporate HR in 2012 and 2013, improving recruitment process for hiring Career Services.
• Advisors utilizing applicant tracking systems, navigating job boards, and social media.
• Mentored two advisors in becoming Career Services Directors in 2010 and 2012.
• Secured re-accreditation through Accrediting Council for Independent Colleges and Schools (ACICS) in 2012 and 2013, achieving excellent compliance and regulatory management for 2009, 2010 and 2011 Career Services placements.