James Finney Jr
Milledgeville,GA
Summary
Accomplished General Manager with a proven track record by, enhancing operational efficiency and team productivity. Expert in leadership and operations management, I excel in fostering high employee satisfaction and driving sales growth. Skilled in training and coaching, I leverage problem resolution and time management to achieve results.
Overview
14
14
years of professional experience
Work History
General Manager
Wendy's Restaurant
02.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Jack's
03.2021 - 02.2022
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Captain D's Seafood
03.2018 - 06.2021
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
General Manager
Wendy's Restaurant
06.2010 - 04.2018
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Manager
Big Lots Stores, Inc.
05.2010 - 04.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Education
Baldwin High School
Milledgeville, GA06.1985
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Training and coaching
Timeline
General Manager
Wendy's Restaurant
02.2022 - Current
General Manager
Jack's
03.2021 - 02.2022
General Manager
Captain D's Seafood
03.2018 - 06.2021
General Manager
Wendy's Restaurant
06.2010 - 04.2018
Manager
Big Lots Stores, Inc.
05.2010 - 04.2018
Baldwin High School