Cheryl Havens
Jenison,MI
Summary
Accomplished Director of Installation at Dematic, adept in leading specialized teams and pioneering modernization initiatives. Expert in AutoCAD and team management, I've significantly enhanced cross-departmental collaboration and financial forecasting accuracy. My proactive approach in mentoring and skill development has consistently driven project success and operational excellence.
Overview
29
29
years of professional experience
Work History
Director of Installation
Dematic
Grand Rapids, MI
05.2022 - Current
- Assembled specialized installation teams for supporting modernization and upgrade initiatives in customer service.
- Implemented procedures facilitating growth.
- Joined efforts with Sales and Solutions Development to organize schedules, create solutions, prepare quotes, and gather feedback.
- Mentored Project Management on Customer Contracts, Requirements and Specifications
- Trained team members on SAP transactions required for financial tracking, forecasting
- Coordinated activities with other departments to expedite work and improve collaboration.
- Managed annual department budgeting process, including forecasting and financial planning.
Senior Installation Program Manager/Installation Manager
Dematic
Grand Rapids, MI
09.2018 - 05.2022
- Led teams across the country in the mechanical and electrical installation of material handling systems for e-commerce and warehouse and distribution
- Led weekly cross functional lessons learned meetings; driving consistent results, standards and quality across multiple project sites
- Coordinated with Project Management, Engineering, Procurement and Finance on the implementation, schedule, change orders and all other aspects of the project
- Provided feedback loop from execution to solutions development
- Utilized project management tools and methodologies to track program progress, identify variances, and implement corrective actions as necessary.
Project Engineer
Dematic
Grand Rapids, MI
09.2015 - 09.2018
- Project Engineer on large material handling systems for retail distribution centers and e-commerce fulfillment centers
- Applied equipment to meet customer specifications, rates, standards and safety requirements
- Created CAD drawings for customer approval and all aspects of installation
- Coordinated with Project Management, Installation, Controls Engineering and Software Engineering on design, schedule, testing, change orders and all other aspects of the project
- Tracked project financials and short-term forecasting
- Supervised Walmart Quality and Standards Team
- Created Customer Standards
- Supported Project Teams on the adoption of standards and quality control to confirm standards were being followed
- Supported Customer Product and Process Quality Issues
Project Engineer
Dematic
Grand Rapids, MI
08.1996 - 03.2005
- Project Engineer on large material handling systems for retail distribution centers and e-commerce fulfillment centers
- Applied equipment to meet customer specifications, rates, standards and safety requirements
- Created CAD drawings for customer approval and all aspects of installation
- Coordinated with Project Management, Installation, Controls Engineering and Software Engineering on design, schedule, testing, change orders and all other aspects of the project
- Tracked project financials and short-term forecasting
- Supervised Walmart Quality and Standards Team
- Created Customer Standards
- Supported Project Teams on the adoption of standards and quality control to confirm standards were being followed
- Supported Customer Product and Process Quality Issues
Education
Basic Management -
University of Michigan Business School Executive Education Center
12.2001
Management Development Program -
Dale Carnegie
03.2001
Bachelors of Science - Engineering
Grand Valley State University
Allendale, MI08.1996
Skills
- PMP Certification
- AutoCAD
- Microsoft Office
- SAP
- Engineering
- Change Management
- Risk Mitigation
- Team management
- Financial reporting
- Team collaboration
Timeline
Director of Installation
Dematic
05.2022 - Current
Senior Installation Program Manager/Installation Manager
Dematic
09.2018 - 05.2022
Project Engineer
Dematic
09.2015 - 09.2018
Project Engineer
Dematic
08.1996 - 03.2005
Basic Management -
University of Michigan Business School Executive Education Center
Management Development Program -
Dale Carnegie
Bachelors of Science - Engineering
Grand Valley State University
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