Cheryl Herr
Bowling Green
Summary
Compassionate staff nurse with a proven track record in direct patient care, critical thinking, and patient safety. Committed to implementing infection control measures and enhancing patient satisfaction through empathetic communication and effective education.
Healthcare professional with extensive experience in providing high-quality patient care and ensuring compliance with clinical standards. Committed to fostering collaborative environment and achieving optimal patient outcomes. Reliable team player with strong adaptability and excellent communication skills.
Overview
32
32
years of professional experience
Work History
Staff Nurse
Bon Secours Mercy Healthcare System
07.2023 - Current
- Administered medications and treatments following established protocols to ensure patient safety and care quality both in the Emergency Department and Peri-operative/PACU Surgical Services Department.
- Monitored patient vital signs, assessing conditions and reporting significant changes to healthcare team; management of critical and non-critical patients.
- Assisted in training new nursing staff on procedures, enhancing team efficiency and knowledge sharing.
- Conducted thorough patient assessments, documenting findings accurately in electronic health records for continuity of care.
- Implemented infection control measures, contributing to reduced hospital-acquired infections within the unit.
- Participated in quality improvement initiatives, identifying opportunities for process enhancements in patient care delivery.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
- Mentored new nursing staff, supporting their professional growth and development.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
- Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for patients.
- Educated patients and families on health management, promoting adherence to treatment plans and preventive measures.
Director of Emergency Services
St. Luke's Hospital
02.1994 - 05.2023
- Directed emergency services operations, ensuring optimal patient care and safety standards across all departments.
- Developed strategic initiatives to enhance emergency response protocols, improving overall service delivery.
- Led multidisciplinary teams in high-pressure situations, fostering collaboration and efficient decision-making processes.
- Implemented training programs for staff, enhancing skill sets and operational readiness in emergency scenarios.
- Established data-driven performance metrics to assess departmental effectiveness and drive continuous improvement initiatives.
- Collaborated with community organizations to strengthen partnerships and improve public health outreach programs.
- Oversaw compliance with regulatory requirements, ensuring adherence to healthcare standards within emergency services operations.
- Evaluated emerging trends in emergency medicine to identify potential areas of growth or improvement within the department''s existing operations.
- Developed policies and procedures in compliance with regulatory requirements, ensuring a safe environment for both patients and staff members.
- Implemented data-driven decision-making processes to continuously improve operational efficiency and patient outcomes.
- Championed the adoption of new technologies within the department to improve efficiency, accuracy, and overall quality of care provided to patients.
- Championed a culture of patient safety within the department by regularly reviewing incident reports, conducting root-cause analyses, and implementing corrective actions as needed to prevent future occurrences.
- Collaborated with cross-functional teams to develop and implement strategic initiatives for the Emergency Services department.
- Facilitated open communication among team members by promoting a culture of transparency, accountability, and mutual respect within the department.
- Managed budgets and resources, ensuring cost-effective delivery of high-quality emergency services.
- Reduced wait times for patients presenting in the Emergency Department by refining triage processes and optimizing patient flow management strategies within the facility.
- Enhanced patient satisfaction levels by implementing process improvements and focusing on patient-centered care.
Education
Bachelor of Science - Nursing
Ohio University
Diploma of Nursing -
Toledo Hospital School of Nursing
Toledo, OH06-1986
Skills
- Patient education
- Patient safety
- Direct patient care
- Medication and IV administration
- Emergency care
- Emergency procedures
- Clinical judgment
- Surgical nursing
- Critical thinking
- Documentation
- Accurate documentation
- Patient and family advocacy
- Strong clinical judgment
- Care coordination
- Advanced cardiovascular life support (ACLS)
Accomplishments
Maumee Ohio Hero Award - Disaster/COVID Planning (Emergency Management Team Leader/Disaster Planning)
Mercy Perrysburg Health Representation for Maumee Food Pantry
SAIL (Substance Abuse) - Maumee, Ohio - St. Luke's Hospital Representative
Grand Rapids Area Swimming Pool Board Member - Grand Rapids, Ohio
Timeline
Staff Nurse
Bon Secours Mercy Healthcare System
07.2023 - Current
Director of Emergency Services
St. Luke's Hospital
02.1994 - 05.2023
Bachelor of Science - Nursing
Ohio University
Diploma of Nursing -
Toledo Hospital School of Nursing