Cheryl Higgins
Fredericksburg,VA
Summary
I’ve been in the sales industry for the past 18 + years, Really excited to step out and open up new doors, I’m looking forward to being able to help out so many more thousands of new customers, and teammates I have a huge heart and helping people is a big part of who I am. I learn very quickly and give my 100% all the time. Im currently a Senior Reconditioning Associate 1, looking forward to transitioning in the VCA role. I’m a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Chief Operating Officer
Prime Haven Capital
Huntington Beach, California
12.2024 - Current
- Hire and manage all directors, loan officers, and acquisition coordinators
- Manage new hire trainings, weekly meetings and company meetings.
- Run company, create sops to develop ground of company, come up with strategic strategies to evolve company to future goals to grow in years to come.
- Create the flow of the company.
- Handle payroll, and all HR responsibilities.
- Do anything asked by the president.
RA-Senior Reconditioning Associate 1
CarMax
Fredericksburg, VA
10.2016 - Current
- SRA-1-
- Remove Dents from cars average of 16-23 cars out daily.
- Full Body work on vehicles, average of 14 cars daily.
- Paint single panels to full body over all vehicles.
- Constantly getting pulled between departments to help were needed to exceed goals.
- Called out on achievers for getting the least amount of reworks in Cosmetic inspection out of all employees in store in a week’s timeframe.
- SRA -
- Restore and paint wheels saving company money on sublet costs.
- Number One in company for 53 weeks in a row, hitting targets.
- Excelled at masking cars, spotting out missed imperfections, fixing missed damage prior to moving to next zone.
- Have found cars that needed to be kicked while in paint.
- RA2-
- Found and fixed imperfections on vehicles in detail, that would otherwise need to be sent to paint for repair.
- Recognized with exceptional work for getting 14 out the most heavy content detailed cars in a shift.
- Performed thorough inspections of used vehicles to identify any damage or necessary reconditioning work.
- Took charge of the RA4 on shift by stepping in with a game plan and executed successfully by getting team to hit a 45 car out target on a Friday night preventing the team to have to work over the weekend- with no reworks following week.
- RA1-
- Wet sanded and buffed panels to save them from going to paint.
- Spotted imperfections very easily on vehicles catching defects prior to fqc to insure quality.
- Cleaned cars in a 15 min pace to obtain targets.
- RA-
- Checked in Truckers to make sure quality of cars are delivered correctly.
- Found cars for truckers
- Prepped cars for customers
- Worked on transfers and TODO’s
Acquisition Specialist
Prime Haven Capital
Huntington Beach, California
09.2024 - 09.2024
- Calling clients making offers on homes, to get them under contract.
Executive Sales Manager
Prime Haven Capital
Huntington Beach, California
09.2024 - 09.2024
- Developed incentive plans to motivate employees to meet established objectives.
- Conducted regular performance reviews of staff to ensure they were meeting their targets.
- Training and mentoring our sales team, managing performance, and helping ensure our collective success.
- Hiring acquisition coordinators
Silver Founding Brand Partner
Trèskin
Fredericksburg, VA
04.2019 - 12.2019
- Identified and pitched potential clients to build the company's brand.
- Created content for social media platforms, website, and other marketing materials.
- Interviewed in Michigan for brand website.
- Trained Brand Ambassadors
- Helped clients reach personal health and skincare goals.
- Enrolled 35 brand ambassadors, Close rate of a 96%
Ruby Ambassador
It Works! Global
Fredericksburg, VA
06.2017 - 04.2019
- Developed customized lifestyle programs for clients based on their health history, nutrition habits, physical activity level and personal goals.
- Up selling products to customers.
- Handled all delegated tasks including training and enrolling. Personally enrolled 300 Distributors into company.
- Trained team and lower levels to enroll customers and distributors.
- Achieved top 701 out of company from enrolling 30 distributors In a month earnings a yacht trip with senior VP of field development in Tampa Florida.
- Top 100 team out of company Million dollar club.
Family Cabin Owner
Higgins estate
Gatlinburg, TN
03.2015 - 09.2016
- Bought older cabins tore down to ground built back up.
- Rented out cabins to vacationers cabins booked year round
- Researched materials and methods to maximize efficiency in cost, time, and quality of construction.
- Coordinated with suppliers to order necessary materials for each project.
- Prepared budgets based on labor costs, material expenses, overhead costs.
Sales Associate -Assistant Manager
Sheetz
Fredericksburg, VA
06.2012 - 02.2015
- Coffee barista-
- Kept up with changing out and making new coffee.
- Got promoted within a week of hiring to Sales Associate.
- Sales associate-
- Filled color
- Did trash, cleaned bathrooms
- Ran registers
- Cooked food for customers
- Any task that was asked by management.
- Shift supervisor-
- Created store orders, changed gas prices.
- Managed employees
- Handled end of day money closing sales and lottery sales.
- Assistant manager-
- Managed employees and shift supervisors
- Exceeded Quality Assurance Standards.
- Sent to train many stores in area and help with grand openings and fill in for managers.
- Went to court to handle stealing cases, etc.
Retail Store Associate/server
Cracker Barrell
Fredericksburg, VA
02.2008 - 01.2012
- Provided excellent customer service to ensure satisfaction, by answering questions, resolving problems and addressing complaints in a professional manner.
- Up sell bill with desserts, appetizers and specialty drinks to optimize sales in the kitchen and specialty items in the retail store. Successful 88% close rate.
- Sold most Rockers and quilts in a day.
Education
Remote Closing
Closing Babes University
01-2024
High Ticket Sales Closer - Sales
Mike Barons Closer Academy
San Diego, CA06-2024
High School Diploma -
Stafford Senior High School
Fredericksburg, VA06-2009
Business
Germanna Community College
Spotsylvania, VASkills
- Strong Leadership
- Sales Targeting
- Customer Service
- Attention to detail
- Inbound and Outbound Calling
- Problem-Solving Abilities
- Able to establish a kick vehicle
- Multitasker
Timeline
Chief Operating Officer
Prime Haven Capital
12.2024 - Current
Acquisition Specialist
Prime Haven Capital
09.2024 - 09.2024
Executive Sales Manager
Prime Haven Capital
09.2024 - 09.2024
Silver Founding Brand Partner
Trèskin
04.2019 - 12.2019
Ruby Ambassador
It Works! Global
06.2017 - 04.2019
RA-Senior Reconditioning Associate 1
CarMax
10.2016 - Current
Family Cabin Owner
Higgins estate
03.2015 - 09.2016
Sales Associate -Assistant Manager
Sheetz
06.2012 - 02.2015
Retail Store Associate/server
Cracker Barrell
02.2008 - 01.2012
Remote Closing
Closing Babes University
High Ticket Sales Closer - Sales
Mike Barons Closer Academy
High School Diploma -
Stafford Senior High School
Business
Germanna Community College