Cheryl Hirschman
Bastrop,TX
Summary
Proven leader with extensive experience at Dollar General Store, adept in strategic thinking and relationship management. Excelled in staff training/development and hourly shift management, enhancing operational efficiency and customer satisfaction. Skilled in addressing challenges and mentoring teams to exceed sales targets, demonstrating a commitment to excellence and positive client relations.
Overview
15
15
years of professional experience
Work History
Store Manager
Dollar General Store
2021.03 - 2024.09
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Bakery/Cashier
HEB Grocery Store
2009.06 - 2016.09
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Handled customer inquiries, complaints, and special requests professionally and effectively.
- Assisted in inventory management by conducting regular stock checks and updating records accordingly.
- Assisted with store opening and closing procedures, ensuring the bakery was ready for business on time and properly secured after hours.
Education
Diploma - Required
Adrian Wilcox High School
Santa Clara, CA06.1993
Skills
Relationship building and management
Timeline
Store Manager
Dollar General Store
2021.03 - 2024.09
Bakery/Cashier
HEB Grocery Store
2009.06 - 2016.09
Diploma - Required
Adrian Wilcox High School
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