Cheryl Hoppe

American Signature Furniture

09.2013 - Current

Advised customers on home furnishing selections to enhance living spaces.
Developed tailored design solutions based on client needs and preferences.
Assisted in inventory management and product displays to optimize sales.
Trained new consultants on customer engagement strategies and product knowledge.
Updated customers on scheduled deliveries of furniture to homes.
Researched furniture materials and suggested pieces to clients based on budget and want.
Followed up with clients after installation and delivery to gauge customer satisfaction.
Communicated with clients to find and design layout best suited for client needs and location.
Displayed past designs and purchases to new clients to assist with creative process.
Consulted on design of model homes for furniture placement based on layout and lighting.
Cultivated relationships with vendors and distributors to negotiate best available prices.
Developed strong client relationships by maintaining consistent follow-ups and addressing customer concerns promptly.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Prioritized helping customers over completing other routine tasks in store.
Provided exceptional services and pleasant shopping experiences to retail customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.