Cheryl Hosea
Spring,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Licensed Massage Therapist
Bluejack National
Montgomery, TX
12.2023 - Current
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
- Cleaned and sterilized equipment before each use according to established protocols.
- Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
- Provided exceptional customer service, addressing any concerns and ensuring a therapeutic and relaxing massage experience.
Mobile Licensed Massage Therapist (LMT)
SportBody Flex | Owner (Self-employed)
Houston, Texas
12.2020 - Current
- Mobile Massage and Assisted Stretch Practitioner
- Provide professional massage therapy services for clients, including Swedish, sport and deep tissue massage techniques.
- Cleaned and sterilized equipment before each use according to established protocols.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Advised customers on products used during the massage such as creams or essential oils designed for relaxation purposes.
- Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
- Monitored client progress throughout their course of treatment and adjusted plans accordingly if necessary.
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
- Implemented effective techniques for pain management and muscle rehabilitation, improving client mobility and well-being.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients.
- Educated clients on stretches and exercises to complement massage therapy and promote long-term health benefits.
- Managed scheduling and client appointments using online booking software, ensuring efficient workflow and client satisfaction.
- Continuously evaluated and improved massage techniques and client interaction skills to exceed expectations and promote a loyal client base.
- Conducted client intake interviews to understand specific needs and preferences, tailoring massage techniques accordingly.
Licensed Massage Therapist
Hand & Stone | Black Forest
The Woodlands, TX
03.2021 - 01.2024
- Performed therapeutic massages of soft tissues and joints using hands, fingers, forearms, elbows or massage devices.
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
- Cleaned and sterilized equipment before each use according to established protocols.
- Maintained accurate records of all treatments provided to clients in compliance with company policies and procedures.
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
- Conducted client intake interviews to understand specific needs and preferences, tailoring massage techniques accordingly.
Flexologist
StretchLab Hughes Landing
The Woodlands, TX
01.2020 - 10.2021
- Provided, assisted stretching.
- Educated clients on the importance of stretching.
- And created stretch routines for clients to use.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Licensed Massage Therapist
Lifetime Fitness / Life Spa
Houston, TX
05.2021 - 08.2021
- Performed therapeutic massages of soft tissues and joints using hands, fingers, forearms, elbows or massage devices.
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Participated in team meetings with other therapists in order to discuss clinical issues related to patient care.
- Cleaned and sterilized equipment before each use according to established protocols.
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Monitored client progress throughout their course of treatment and adjusted plans accordingly if necessary.
- Promoted additional services offered by the practice such as hot stone massage therapy or aromatherapy sessions.
Licensed Massage Therapist
Spa - The Woodlands Resort
The Woodlands, TX
02.2020 - 03.2020
- Performed therapeutic massages of soft tissues and joints using hands, fingers, forearms, elbows or massage devices.
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
- Cleaned and sterilized equipment before each use according to established protocols.
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
Sr. Security Specialist
Anadarko Petroleum Corporation
The Woodlands, TX
09.2014 - 11.2019
- - Monitor company facilities in a control center environment. - Use surveillance equipment to patrol and protect company facilities. - Dispatch guard patrols as needed. - Serves as an essential information hub for company safety/security issues. - Responds to security/safety incidents according to established security protocol. - Initiates incident reports on reportable offenses - GSMC Partnernet Administrative Owner - Maintain and update Emergency and SOP’s - Executive & Administrative Contacts list Coordinator - Assistant Training Manual / Checklist Coordinator
Telecommunications Officer (TCO)
City of Bellaire Police Department
Bellaire, TX
04.2003 - 09.2014
- - Dispatch Police, Fire and/or EMS units as needed. - Provide immediate emergency care instructions to panicked, distressed, and highly emotional callers. - Receive complaints, requests for service and requests for information from the public. - Route calls by answering emergency and non-emergency calls; organizing vital information in order to enter a call for service; gathering appropriate information to ensure the safety of officers and civilians; and transferring calls to other agencies or departments. - Maintain constant communication with all field units. - Monitor and maintain the front desk by answering administrative telephone lines, notifying the proper agency or department of service calls; fielding calls regarding traffic and other general information; and monitoring or distributing faxes. - Maintain and update NCIC-TCIC files and entries. - Obtain and distribute NCIC-TCIC files information for police personnel. - Maintain, update, and delete information in all files kept by the division in order to facilitate orderly communications among the various divisions. - Monitor visitor access logs to ensure all visitors are within authorized and/or unauthorized locations at all times. - Monitor access to all doors within building and entry/exit gates. - Monitor inmate cells and jail activity. - Acting Field Training Officer (FTO) for new hires. - Develop positive relationships between the public and the police department through professional courteous service.
Tech Support Representative
MCI/WorldCom
Sugar Land, TX
11.1999 - 04.2003
- - Opened and closed engineer repair tickets; provided updates and/or escalations for customers in a timely manner until resolution. - Screened incoming calls; prepped trouble repair for repair; assigned engineer ticket load; acted liaison between internal departments. - Acted Group Lead/Mentor by ensuring floor coverage; maintained sick and vacation balances; oversaw breaks and lunches; monitored service levels; provided assistance to new hire training classes.
Education
Graduate - Licensed Massage Therapist (LMT)
Phoenix School of Holistic Massage
Houston, TX01.2007
Graduate - Intensive Office Education Program (IOE)
Heath High School
Heath, OH01.1985
Creative Writing
Thomas Nelson Community College
Hampton, VARadio/Television Broadcasting
Alvin Community College
Alvin, TXChristian Leadership & Management
Liberty University
Skills
- Excellent communication and people skills
- Superb organizational skills
- Exceptional decision-making skills under pressure
- Proven leadership skills
- Outstanding reliability skills
- Tremendous multi-tasking skills
- Team Collaboration
- Email and Phone Etiquette
- Professional Demeanor
- Reliability
- Client Relations
- Active Listening
- Adaptability
- Inbound Phone Call Management
- Front Desk Management
- Adaptability and Flexibility
- Problem-Solving
- Interpersonal Skills
References
References available upon request.
Timeline
Licensed Massage Therapist
Bluejack National
12.2023 - Current
Licensed Massage Therapist
Lifetime Fitness / Life Spa
05.2021 - 08.2021
Licensed Massage Therapist
Hand & Stone | Black Forest
03.2021 - 01.2024
Mobile Licensed Massage Therapist (LMT)
SportBody Flex | Owner (Self-employed)
12.2020 - Current
Licensed Massage Therapist
Spa - The Woodlands Resort
02.2020 - 03.2020
Flexologist
StretchLab Hughes Landing
01.2020 - 10.2021
Sr. Security Specialist
Anadarko Petroleum Corporation
09.2014 - 11.2019
Telecommunications Officer (TCO)
City of Bellaire Police Department
04.2003 - 09.2014
Tech Support Representative
MCI/WorldCom
11.1999 - 04.2003
Graduate - Licensed Massage Therapist (LMT)
Phoenix School of Holistic Massage
Graduate - Intensive Office Education Program (IOE)
Heath High School
Creative Writing
Thomas Nelson Community College
Radio/Television Broadcasting
Alvin Community College
Christian Leadership & Management
Liberty University
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