Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Humbard

Winston,OR

Summary

Dynamic sales associate with proven expertise at Big Lots, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing store appeal, resulting in increased customer loyalty. Demonstrates reliability and professionalism, effectively managing high-stress situations while ensuring exceptional service and satisfaction.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

10
10
years of professional experience

Work History

Sales Associate/Cashier Assistant

Big Lots
03.2022 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate/Cashier

Ross Dress for Less
01.2020 - 01.2025
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate Cashier

Ross Dress for Less
09.2014 - 08.2016
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Santa Ana Valley High School
Orange, CA
06-1972

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Reliability and punctuality
  • Professionalism and courtesy

Timeline

Sales Associate/Cashier Assistant

Big Lots
03.2022 - 01.2025

Sales Associate/Cashier

Ross Dress for Less
01.2020 - 01.2025

Sales Associate Cashier

Ross Dress for Less
09.2014 - 08.2016

High School Diploma -

Santa Ana Valley High School