Dynamic Deli Associate with proven expertise at Winn Dixie Supermarket, excelling in food safety and customer engagement. Recognized for enhancing customer satisfaction through personalized service and effective upselling strategies, resulting in increased deli sales. Committed to maintaining high standards of cleanliness and teamwork while delivering exceptional food quality and service.
Hi, I’m
Cheryl Humphrey
Deli Associate
Madison,FL
Summary
Overview
2022
years of professional experience
Work History
Winn Dixie Supermarket
Deli Associate
Job overview
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Created appealing food arrangements for party trays and specialized orders.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
- Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Increased deli sales through the effective promotion of featured items and specials.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Helped maintain appropriate inventory levels by assisting with ordering processes as needed.
- Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
- Assisted in staff training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Greeted customers at counter to fulfill requests and answer questions.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Offered product samples to customers, generating additional sales through taste-testing.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Documented customer orders and conveyed special requests to kitchen staff.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared salads, soups and sandwiches for customers.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Kids Incorperated of the Big Bend
Early Headstart Tescher
01.2009 - 06.2021
Job overview
- Collaborated with colleagues to develop cross-curricular projects that connected subject areas, fostering deeper understanding for students.
- Improved student literacy rates by implementing engaging reading activities and strategies.
- Provided ongoing professional development for staff members by leading workshops on best practices in early childhood education settings.
- Established a nurturing learning environment where children felt safe, supported, and motivated to learn.
- Coordinated school events like family nights or field trips to build community connections between families, teachers, and administrators.
- Strengthened student language skills through daily exposure to vocabulary-rich stories, songs, and conversations.
- Developed strong relationships with families by maintaining open lines of communication about their child''s progress and addressing concerns promptly.
- Reduced behavioral issues by creating a positive classroom environment with clear expectations and consistent consequences.
- Enhanced parent-teacher communication through regular updates on student progress and collaborative problem-solving approaches.
- Promoted creativity through imaginative play activities that encouraged expression of thoughts and feelings in a supportive setting.
- Assessed student progress regularly using various assessment tools and adjusted instruction accordingly for optimal growth.
- Supported diverse learners by differentiating instruction to meet individual needs and abilities.
- Implemented hands-on learning opportunities in math, science, and creative arts to engage students fully in the educational process.
- Increased students'' social-emotional development with age-appropriate activities focusing on empathy, self-regulation, and cooperation.
- Monitored classroom to verify safe and secure environment.
- Utilized creative teaching strategies to engage students in classroom.
- Organized and supervised large and small group activities.
- Guided students to develop social, emotional and physical skills.
- Established positive relationships with students and families.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Created safe and nurturing learning environment for preschoolers.
- Supported students in developing self-esteem and self-confidence.
- Helped new preschool children get used to classes by giving one-on-one support.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Modeled positive behavior and communication skills for students.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Incorporated music, art and literature into curriculum.
- Developed innovative activities to engage young children in learning process.
- Implemented age-appropriate curricula to meet needs of young learners.
- Assessed student progress and provided feedback on educational development.
- Developed and implemented behavior management plans.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Encouraged use of technology to support student learning.
Education
Miami Southridge Senior HighMiami,Fla
High School Diploma
06.1985
University Overview
Skills
Proper food handling
Food safety
Meat cutting
Customer engagement
Cooking
Safe food handling
Workplace safety
Cleaning and sanitizing
Cleanliness and sanitation
Food preparations
Reliability and punctuality
Product presentation
Merchandising displays
Order taking accuracy
Stock rotation
Sanitation practices
Upselling strategies
Equipment safety
Inventory rotation
Safe food handling practices
Sales proficiency
Product sampling
Product recommendations
Knife handling skills
Equipment use
Allergen awareness
Product merchandising
Point of sale proficiency
Preparing food items
Shrink control
Meat slicing expertise
Sandwich making
Hospitality and accommodation
Cross-selling products and services
Honesty and integrity
Food preparation
Customer service
Strong work ethic
Food safety compliance
Interactive communication skills
Menu memorization
Product knowledge
Verbal and written communication
Pricing and shelf labeling
Work area maintenance
Hospitality service expertise
Inventory checks
Inventory control
Equipment operation
Inventory counts
Product rotation
Upselling
Food safety standards
Quality inspections
Product stocking and rotation
Heavy lifting
Flexible schedule
Equipment monitoring
Performance improvement
Food sales and promotion
Ordering procedures
Platter and tray preparation
Order discrepancy reporting
Weights and measurements
Point of sale operation
ServSafe certification
Product displays and showcases
Sanitation and safety standards
Stocking of food cases
Food services
Salad preparation
Effective customer communication
Deli equipment operation
Machine safety
Health and safety standards
Teamwork
Listening skills
Teamwork and collaboration
Hygiene practices
Meal preparation
Timeline
Early Headstart Tescher
Kids Incorperated of the Big Bend
01.2009 - 06.2021
Deli Associate
Winn Dixie Supermarket
Miami Southridge Senior High
High School Diploma