Cheryl Hurd

• Passionate about learning and committed to continual improvement.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Identified issues, analyzed information and provided solutions to problems.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Provided professional services and support in a dynamic work environment.
• Proven ability to develop and implement creative solutions to complex problems.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed strong communication and organizational skills through working on group projects.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
• Applied effective time management techniques to meet tight deadlines.
• Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
• Demonstrated leadership skills in managing projects from concept to completion.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Followed directions of licensed nurses to administer medications and treatments.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Supported needs of 12+ residents under long-term care.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Supported needs of 12+ residents under long-term care.
• Supported needs of 12+ residents under long-term care.
• Upheld infection control and prevention policies across different patient-facing areas.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Transported patients between rooms and appointments or testing locations.
• Facilitated personal hygiene management, feeding and ambulation.
• Documented patient information and care activities in electronic health record.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Supported needs of 12+ residents under long-term care.

• Supported needs of 1+ residents under long-term care.
• Delivered high-quality care to 1 patients in hospital facility.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Documented patient information and care activities in electronic health record.
• Facilitated personal hygiene management, feeding and ambulation.
• Transported patients between rooms and appointments or testing locations.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Upheld infection control and prevention policies across different patient-facing areas.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Followed directions of licensed nurses to administer medications and treatments.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Assisted with feeding and monitored intake to help patient.
• This was one on one care in a home setting.
• I helped clean them.
• I cleaned their homes.
• I took them shopping. Did their laundry.
• Various activities
• Pet care

• Counted money in drawers at beginning and end of each shift.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Redeemed coupons to discount purchases.
• Answered product questions using knowledge of sales and store promotions.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Utilized POS system to handle customer cash and credit card transactions.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Learned duties for various positions and provided backup at key times.
• Handled cash with high accuracy and took care to check bills for fraud.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Worked with floor team and managers to meet wide range of customer needs.
• Processed refunds and exchanges in accordance with company policy.
• Set up new sales displays each week with fresh merchandise.
• Operated cash register to record transactions accurately and efficiently.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card, and check transactions to complete customer purchases.

In home services.

I helped with personal care.

I assisted with medications.

Shopping.

Laundry.

Housekeeping.

Following OT and PT tasks.

Driving to and from appointments and activities.

• Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
• Controlled inventory costs by carefully managing portion control and reducing waste.
• Set schedules for 15 staff by planning and designating shifts and hours.
• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
• Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Observed quality assurance standards to optimize freshness of deli products.
• Inventoried food products and associated materials on weekly basis.
• Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
• Developed pricing strategies to maximize profits while maintaining customer satisfaction.
• Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
• Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
• Served consistent portions following recipes and control standards.
• Created new recipes, outlined steps, and training staff on correct preparation.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Directed activities of team of skilled kitchen workers preparing and serving meals.
• Directed food preparation and cooking activities to meet health and safety standards.
• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Maximized team productivity by expertly delegating tasks to kitchen staff.
• Planned and executed promotions and special events in close collaboration with management.
• Monitored food inventory and supplies to prevent waste.
• Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
• Set and oversaw weekly and special event menu plans.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Coordinated kitchen activities with front-of-house staff for seamless and service.
• Controlled food costs and managed inventory.
• Monitored food preparation, production, and plating for quality control.
• Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.