Cheryl Jackson
Hutto,USA
Summary
Motivated teams to achieve daily excellence through effective communication and interpersonal skills. Supported team members in overcoming challenges to meet project goals. Developed leadership abilities in fast-paced environments to manage teams effectively under tight deadlines.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scheduler
Mesilla Valley Door LLC
- I was responsible for scheduling a group of 5-8 men a day to go and install garage doors or do garage door repairs. I had to be careful when scheduling because certain people could perform a task the next person could not, I also took payments over the phone.
Customer Service Representative
TOTAL WINE & MORE
Austin, TX, USA
- I ran the registers to check customers out, I also stocked the product and did daily product rotations. I attended classes that taught me ore about certain wine and liquors as well.
- Austin, TX
Production Worker
wondercide
Pflugerville, TX, USA
- I ran multiple production lines to make pet products, fixing the line when it went down. also hand labeling different sizes of the wondercide products.
- Pflugerville, TX
Production Worker
Wilco Naturals
Round Rock, TX
01.2026 - Current
Achieved streamlined packaging of castor oil bottles through effective labeling and organization. Enhanced production line efficiency by quickly resolving jams and implementing immediate fixes. Maintained product integrity by accurately updating batch codes and adjusting labels as necessary.
Fulfillment Center Associate
Amazon
09.2025 - Current
- I pack customers orders into pods in a timely manner.
Assistant Manager
Tropical Smoothie Cafe
09.2024 - Current
- I assistant the general manager with day to day duties. That includes placing truck orders, as well as putting it away, running shifts. I also open and close the restaurant as needed. Practicing daily fifo & cleaning procedures.
Warehouse Worker
The HT Group
03.2024 - 06.2024
- I sort lottery tickets, i also sort lottery tickets through ups, I separate fulls and partials.
Assistant Customer Experience Manager
01.2024 - 03.2024
- I help customers as they check out, answer any questions they may have. I open and close the store by myself. I also stock the freight.
Inventory Manager
Walmart
Austin, TX, USA
03.2018 - 04.2022
- I ran a team of 10-15 people daily to get certain areas of the store stocked and organized. I coached employees as well as sitting in on terminations. I reported to the department managers and store manager daily. I was also responsible for the backroom inventory.
- Austin, TX
Assistant Manager
EINSTEIN BROS. BAGELS
08.2019 - 02.2021
- I placed delivery orders for the restaurant, I had to keep up with inventory weekly so I could place the correct order. I assisted in making the meals for the customer and their checkout process. Any customer complaints were also handled by me as well. Daily stock rotation.
Education
Medical Billing & Coding - undefined
Bryant and Stratton
High school diploma - Upper secondary education
Animal care and behavior - undefined
01.2026
Skills
- Applied proficient computer skills to streamline processes and improve data management
- Executed effective display arrangements to showcase products and attract customer attention in retail environments
- Achieved significant improvements in product quality through rigorous testing and analysis Drove initiatives that reduced defect rates and enhanced user experience Delivered comprehensive quality assurance reports that informed strategic decision-making
- Prepared and dispensed compounded medications, adhering to safety protocols and regulatory guidelines
- Achieved significant improvements in customer satisfaction through effective team leadership Increased sales performance by implementing targeted merchandising strategies Streamlined inventory processes to enhance operational efficiency
- Utilized active listening skills to accurately interpret and respond to client needs and concerns
- Oversaw cash register activities, maintaining accuracy in cash handling and providing prompt service to customers
- Utilized foundational math skills to assist in various quantitative tasks
- Achieved high product quality through effective management of quality control processes Improved defect detection rates by implementing systematic review protocols Enhanced customer satisfaction by ensuring compliance with quality standards
- Achieved seamless shipping and receiving operations through effective coordination of logistics Enhanced inventory accuracy by implementing systematic tracking of shipments Improved order processing times by fostering collaboration among team members
- Developed proficiency in office procedures, contributing to a productive and organized work environment
- Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
- Monitored stock levels and conducted regular audits to maintain accurate inventory records
- Coordinated team activities during shifts to maintain high service standards and operational efficiency
- Achieved high customer satisfaction ratings through effective resolution of inquiries and complaints Enhanced service processes, resulting in improved customer retention Cultivated strong relationships with clients to foster loyalty and repeat business
- Achieved high customer satisfaction ratings through effective communication and personalized service Increased sales by optimizing product placement and promotional displays Fostered a collaborative team atmosphere that improved overall store performance
- Achieved significant sales increases through targeted customer outreach and relationship building Drove team performance by implementing best practices in sales techniques Cultivated a loyal customer base through exceptional service and follow-up
- Achieved timely order fulfillment through effective management of picking and packing activities Enhanced customer satisfaction by ensuring accurate and efficient product delivery Improved operational efficiency by streamlining packing procedures
- Achieved timely project completions through effective team collaboration Enhanced operational efficiency by streamlining processes Cultivated strong relationships with stakeholders to drive project success
- Conducted inspections and troubleshooting of industrial equipment to maintain safety and reliability standards
- Achieved high customer satisfaction by delivering prompt and accurate transaction processing Improved cash handling procedures, resulting in reduced discrepancies Enhanced team performance through effective training and support initiatives
- Oversaw cash handling processes, including receipt, storage, and disbursement of funds
- Achieved successful project completions by optimizing team collaboration and resource allocation Drove project efficiency through proactive management of timelines and deliverables Delivered high-quality results that met or exceeded stakeholder expectations
- Achieved timely project completions by optimizing team workflows Drove successful collaboration across departments to enhance project delivery Fostered a culture of accountability that led to improved team performance
- Managed scheduling, correspondence, and documentation to ensure seamless office functionality
- Coordinated staff training and inventory management to optimize food service delivery and maintain compliance with health regulations
- Coordinated training and development initiatives for team members to improve service delivery in Assistant Manager role
- Executed daily warehouse tasks, including receiving, organizing, and shipping products to ensure timely delivery
- Achieved improved inventory accuracy through effective application of retail math techniques Enhanced sales performance by leveraging data analysis to inform strategic product placements Drove operational improvements that resulted in increased profitability through precise retail math methodologies
- Achieved timely completion of assembly tasks through effective coordination of resources Enhanced product quality by implementing best practices in assembly techniques Drove team success by promoting a culture of continuous improvement
- Achieved seamless AS400 system performance through proactive maintenance and support Improved user satisfaction by resolving technical issues promptly Enhanced operational workflows by optimizing AS400 application processes
- Achieved timely project completion through effective coordination of team efforts Enhanced project workflows by implementing streamlined processes Fostered strong communication among team members to drive project success
- Executed comprehensive medical billing tasks, including claim preparation, submission, and follow-up for optimal reimbursement
- Implemented effective organizational strategies to manage multiple tasks and deadlines
- Trained and supervised staff in food service protocols, contributing to a cohesive team environment and operational excellence
- Achieved high customer satisfaction ratings through effective problem resolution Improved team performance by developing training programs and best practices Streamlined processes to enhance response times and service quality
- Achieved efficient material movement by expertly operating pallet jack Enhanced team productivity through effective collaboration during loading and unloading tasks Contributed to a safer work environment by adhering to equipment maintenance protocols
- Achieved high customer satisfaction ratings through effective management of food service operations Improved operational workflows, resulting in increased efficiency and reduced waste Enhanced team collaboration, leading to a more cohesive work environment
- Achieved significant reductions in inventory loss through proactive risk assessments and targeted training programs Enhanced overall store security by implementing innovative loss prevention measures Fostered a collaborative environment that prioritized safety and theft deterrence
- Achieved timely delivery of freight through effective management of logistics operations Enhanced operational efficiency by optimizing routing and scheduling Improved customer satisfaction by resolving freight-related inquiries promptly
- Analyzed sales data to create effective planograms that maximize product visibility and drive sales growth
- Achieved seamless project transitions by leveraging quick learning abilities and strategic problem-solving skills Enhanced team performance through composed leadership in high-stress scenarios Drove successful outcomes by maintaining a clear focus on objectives and solutions
- Achieved seamless communication across teams, resulting in improved project alignment Delivered precise information that contributed to informed decision-making Fostered a culture of informative exchanges that enhanced overall project outcomes
- Offered precise and steady guidance to associates, enhancing team alignment
- Achieved improved financial clarity by analyzing profit and loss statements Enhanced budget performance through targeted cost reduction strategies Delivered actionable insights that informed executive decision-making and strengthened financial outcomes
- Mediated disputes and negotiated solutions to maintain positive relationships among team members
- Achieved high guest satisfaction ratings through proactive service and support Enhanced operational efficiency by implementing streamlined processes for guest inquiries Fostered a positive team environment that contributed to improved service outcomes
- Executed strategies for efficient data center management, focusing on system uptime and resource allocation
- Achieved timely delivery of project documentation through effective typing and transcription Improved team communication by accurately capturing and distributing meeting notes Enhanced organizational efficiency by maintaining a structured digital filing system
- Implemented promotional campaigns and maintained store standards to drive sales growth
- Achieved seamless integration of ERP systems, resulting in improved workflow efficiency Enhanced user adoption of ERP tools through targeted training programs Drove process optimization initiatives that leveraged ERP capabilities to support business growth
- Produced high-quality presentations through expert use of Microsoft PowerPoint Enhanced team communication by delivering visually compelling slides Achieved positive feedback from stakeholders on presentation effectiveness
- Managed team dynamics, providing guidance and support to optimize performance
- Directed daily shift activities, fostering a collaborative environment to enhance productivity and employee engagement
- Monitored and adjusted daily activities to ensure efficient use of time and resources
- Mediated disputes among team members, ensuring effective communication and resolution of issues
Certification
- Pharmacy Technician Certification
- Food Handler Certification
- Driver's License
Personal Information
Driving License: Yes
Timeline
Production Worker
Wilco Naturals
01.2026 - Current
Fulfillment Center Associate
Amazon
09.2025 - Current
Assistant Manager
Tropical Smoothie Cafe
09.2024 - Current
Warehouse Worker
The HT Group
03.2024 - 06.2024
Assistant Customer Experience Manager
01.2024 - 03.2024
Assistant Manager
EINSTEIN BROS. BAGELS
08.2019 - 02.2021
Inventory Manager
Walmart
03.2018 - 04.2022
Scheduler
Mesilla Valley Door LLC
Customer Service Representative
TOTAL WINE & MORE
Production Worker
wondercide
Medical Billing & Coding - undefined
Bryant and Stratton