Cheryl Jagielski

Using excellent customer service skills

Greeting Patients

Obtaining accurate demographic information

Obtaining correct insurance cards and

verification

Collecting co pays and outstanding balances

Processing payments

Scheduling and canceling appointments

Making outbound telephone calls to relay messages from physicians or appointment reminders

Enter refills of medication into electronic medical records

Distribute faxes to physians

Using excellent customer service skills

Greeting patients

Obtaining accurate demographic information

Obtaining correct insurance cards and verification

Collecting co pays and outstanding balances

Processing payments

Scheduling and canceling appointments

Making outbound telephone calls to relay physician messages and appointment

reminders

Answering incoming phone calls

Enter refills of medication into electronic medical records

Obtained pharmacy prior authorizations for physicians

Obtained authorizations for CT, MRI and all

imaging procedures

Obtained referrals for specialists appointments per insurance requirements

Completed all FMLA, durable medical equipment and diabetic forms for physicians