Cheryl Johansen

Albuquerque,New Mexico

Summary

Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills.

Overview

years of professional experience

Work History

Licensed Substance Abuse Counselor

New Season

10.2019 - Current

Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
Kept accurate and detailed records to track and document client progress.
Provided counseling and support to clients with drug and alcohol abuse issues.

Substance Abuse Intake Coordinator

Comprehensive Addiction Programs

02.2018 - 08.2019

Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
Maintained accurate, up-to-date client records for reliable reference and communications.
Liaised between clients and healthcare providers to maintain continuity of care.
Answered phone calls and provided new clients with required paperwork to initiate service.
Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Enhanced office productivity by handling high volume of callers per day.
Completed intake assessment forms and filed clients' charts.
Supported office staff and operational requirements with administrative tasks.
Built relationships with community agencies for timely service referrals.

Education

Master Of Applied Science - Addictions And Mental Health

Grand Canyon University, Phoenix, AZ

08.2023

Bachelor Of Applied Arts - Counseling Psychology

University of Arizona Global Campus, Phoenix

05.2021

Skills

Clinical Assessments
Case Management
Addiction Treatment
Clinical Supervision 10-15 counselors
Case Audits
Community Resources
Group Activities
Individual Therapy
Health Records Management
Crisis Intervention
Addictions and Substance Abuse

Clinical Documentation
Medication Side Effect Knowledge
Program Monitoring
Chart Maintenance
Support Networks
Symptom Management
Note Organization
Critical Thinking
Cognitive Behavior Practices
Client Coping Mechanisms
Training Programs

Timeline

Licensed Substance Abuse Counselor - New Season

10.2019 - Current

Substance Abuse Intake Coordinator - Comprehensive Addiction Programs

02.2018 - 08.2019

Grand Canyon University - Master Of Applied Science, Addictions And Mental Health

University of Arizona Global Campus - Bachelor Of Applied Arts, Counseling Psychology