Cheryl John

-Work closely and follow instructions from Quality, Process and NPI Technicians

-Use of hand tools, power tools, hoist lifts and machines to assemble and disassemble parts

-Completed courses through Tesla on proper handling of power tools and hand tools-Maintain a safe and clean working environment by complying with procedures rules and regulations

• Maintains quality results by following HIPAA and State Guidelines
• Collecting patient information, issuing medical files, filing medical records.

• Ensured administrative operations run efficiently in a very busy surgical practice clinic
• Duties include planning patient activities, updating medical files, and resolving patient complaints.

• Gathered appropriate record folders and contents to provide Remote Staff Physicians with adequate information to provide second opinions
• Inputting and recording locations to computer uploading, delivering, and indexing records.

• Received formal instruction on all topics of disability adjudication in order to complete the Disability Adjudication Training Program
• Acquired caseload management skills, reviewing and summarizing medical records, and solid analytical skills for independent decision making for disability claims
• Conducted phone interviews with claimants and medical facilities to obtain necessary information in order to proceed with pending disability claims and payment for medical records.

• Documentation of patient information and demographics in a Hospital Emergency Room setting while maintaining a calm demeanor in life threatening situations.

• Reviewed medical records and documentation completed by EMT and Paramedics to ensure accuracy and any discrepancies on Patient Care Reports as well as to address any legal issues that may arise
• Used interviewing techniques to communicate with patients daily from various social-economic backgrounds in order to obtain facts and demographics, insurance information, and to provide payment counseling and local resource information.