Cheryl Jones
Hoover,Alabama
Summary
Project Management and Information Technology Professional with proven track record in healthcare. Successfully manages broad operational responsibilities from forecasting, budgeting and contracting to human resources and system implementations. Effectively plans and executes a wide range of projects and programs from routine upgrade projects to multi-year, multi-phased, multi-vendor projects/programs with significant impact on business outcomes and results. Keen ability to execute corporate vision and strategy. A collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. A dedicated healthcare IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Program Manager
medSR
07.2021 - Current
- Program and Project Manager responsibilities for a variety of organizational critical projects for MaineGeneral Medical Center. Originally recruited to drive to completion MaineGeneral's in-progress TouchWorks to SCM Ambulatory transition for 35+ ambulatory practices. Contract was extended for an additional 2.5 years to manage the SCM 22.1 Upgrade, TouchWorks 22.1 Upgrade, Quality Reporting projects, Ventus Surgery Manager Upgrade and Ventus Surgery Scheduling Upgrade projects.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Identified program obstacles and communicated possible impacts to team.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Built teams to address project goals and objectives for multiple projects.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Project Manager
Integra Connect
11.2020 - 07.2021
- Project Manager for Oncology EHR implementations
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Project Manager
Allscripts
08.2020 - 11.2020
- Project Manager responsibilities for Blessing Health System including Sunrise Financial Manager and Sunrise Ambulatory projects.
- Planned, designed, and scheduled phases for large projects.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Program Management Consultant
ettain Group (formally, Leidos Health)
07.2018 - 08.2020
- Program and Project manager responsibilities for Allscripts' client, Heritage Valley Health System in Pennsylvania. Over the course of 2 years, I successfully managed the projects within their organizational initiative including an SCM/PFM Facility Add/conversion for a newly acquired facility (transitioning from Meditech), implementation of Sunrise Surgical Care, implementation of Electronic Prescribing of Controlled Substances in both inpatient and ambulatory settings, Radiology Appropriate Use Criteria in both inpatient and outpatient settings, Nursing Knowledge Based Charting Upgrade and Haemonetics Blood Bank Upgrade. The Sunrise Surgical Care project was named Allscripts 2020 Project of the Year for project delivery and success.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Monitored project progress, identified risks and took corrective action as needed.
Division Director, Information Technology
The Children’s Hospital of Alabama
01.2015 - 04.2018
- Leading a team of 20+ multidisciplinary professionals, responsible for full technology lifecycle including contracting, budgeting, staffing, business analysis, implementation, upgrades, support and sun setting of IT systems for approximately 20 clinical areas, including laboratory, imaging, pharmacy, surgery, emergency department, inpatient and ambulatory clinics. Served in a leadership role for multiple high-profile projects and organizational initiatives.
- Managed cross-functional teams for successful project completion within budget and ontime.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Director, Information Technology
The Children’s Hospital of Alabama
01.2013 - 01.2015
- Advanced from staff level health information management and IT contributor to leadership roles in Project Management and IT Operations. Leading a team of 20+ multidisciplinary professionals, responsible for full technology lifecycle including contracting, budgeting, staffing, business analysis, implementation, upgrades, support and sun setting of IT systems for approximately 20 clinical areas, including laboratory, imaging, pharmacy, surgery, emergency department, inpatient and ambulatory clinics.
- Facilitated IT governance framework to ensure compliance with industry standards and regulations.
- Collaborated with stakeholders to define business requirements for new technology implementations.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
Project/Program Manager
The Children’s Hospital of Alabama
01.2006 - 01.2013
- Founding Project Manager in the Project Management Office with extensive experience in PMO methodology development.
- Project Manager successes include nursing documentation, physician order entry, Sunrise Pharmacy, document management and barcoding system and ICD10 implementations, as well as multiple system upgrades including electronic health record, laboratory, pathology, blood bank, imaging and sleep study systems.
- Facilitated change management initiatives by collaborating with stakeholders to understand business needs and aligning project objectives accordingly.
- Developed comprehensive project plans with clear milestones, ensuring timely completion of tasks and successful project execution.
- Led diverse teams of professionals, overseeing their work efforts and providing guidance to ensure successful completion of assigned tasks.
- Managed multiple high-priority projects simultaneously, effectively balancing resources and ensuring consistent progress across all initiatives.
- Interacted with customers and clients to identify business needs and requirements.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Early Career History
Various
06.1990 - 03.2006
- The Children’s Hospital of Alabama, Birmingham, AL: IT Manager, IT Lead Systems Analyst, Manager, Medical Records;
- Dao RHI Consulting, Pittsburg, PA: Senior Consultant;
- Veteran’s Administration Hospital: Staff RRA and
- Baptist Medical Center, Montgomery, AL: Assistant Director of Medical Records.
Education
Bachelor of Science - Health Information Management
University of Alabama At Birmingham
Birmingham, AL06.1990
Skills
- Project Management
- IT Operations
- IT Implementations
- Electronic Health Record
- Workflow Documentation
- Client/User Experience
- Executive Level Communications
- Change Management
Certification
PMP
Additional Information
Altera Sunrise Clinical Mgr, Altera Sunrise Rx, Altera Sunrise Ambulatory, Sunquest Laboratory, mModal Fluency, Altera TouchWorks, Haemonetics SafeTrace, GE Centricity, Ventus Surgery Manager, Embla Sleep Study, Allscripts PFM, mModal CDI, Siemens Imaging, ChartMaxx, Ventus Surgery Scheduling, Cerner CoPath
Timeline
Program Manager
medSR
07.2021 - Current
Project Manager
Integra Connect
11.2020 - 07.2021
Project Manager
Allscripts
08.2020 - 11.2020
Program Management Consultant
ettain Group (formally, Leidos Health)
07.2018 - 08.2020
Division Director, Information Technology
The Children’s Hospital of Alabama
01.2015 - 04.2018
Director, Information Technology
The Children’s Hospital of Alabama
01.2013 - 01.2015
Project/Program Manager
The Children’s Hospital of Alabama
01.2006 - 01.2013
Early Career History
Various
06.1990 - 03.2006
Bachelor of Science - Health Information Management
University of Alabama At Birmingham
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