Skills
Work History
Summary
Overview
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Cheryl Kennedy-Gough

Cheryl Kennedy-Gough

Baltimore,MD

Skills

  • Assembly and Production
  • Order Picking
  • Shipping and Receiving
  • Inventory Counting
  • Pallet Jack Operations
  • Wrapping and Boxing
  • Material Handling
  • Warehouse Operations
  • Complex Problem-Solving
  • Product Verification
  • Warehouse Tools Operation

Work History

Learning Ambassador

Amazon
07.2024 - Current
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
  • Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.
  • Boosted employee performance and confidence by providing regular constructive feedback and coaching.
  • Designed interactive e-learning courses to improve employee engagement and knowledge retention.

Hairstylist Manager

Self employed
09.1984 - Current
  • Increased salon revenue by effectively upselling additional services, such as color treatments, deep conditioning, and styling products.
  • Resolved client issues or concerns promptly and professionally, maintaining the salon''s reputation for excellent customer service.
  • Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between employees at all levels.
  • Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.

Warehouse Associate

Amazon
08.2019 - 03.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.

Overview

41
41
years of professional experience

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Cheryl Kennedy-Gough