Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Reception, time, and organization management
Intertek Professional Services Incorporated (PSI)
04.2024 - Current
Analyzed and solved problems meticulously; ERP system data collection, compilation, and entry; field operations include work orders and instructions; spreadsheets; labor time schedule input; accounts payable, receivables and invoicing
Utilized MS Office Pro (components), Adobe Acrobat Reader Pro, MS Visio
Not as described in interview, requires in-depth construction knowledge; desire local employment.
Production Team Member
Alliance Laundry Systems
12.2023 - 02.2024
Used TCF Kitting techniques locating, placing items ordered, packaged, shipped together as single 'kits' with a unique SKU
Kitting helps business grow revenue and increase sales for slow-moving items
Job Fair hire role not compatible to skill and experience or as described during orientation.
Environmental Services Associate
Advocate Aurora Health
05.2023 - 09.2023
Professional healthcare housekeeping, work ethics, attitude, attendance, worked effectively individually and in a team environment, while practicing safe habits following safety guidelines and company environmental service initiatives
Professional, work ethics, attitude, attendance, worked effectively individually and in a team environment, while practicing safe habits following safety guidelines and company operation initiatives
Problem-solved, performed advanced PC knowledge with an elevated level of organization, diligence, and accuracy
ERP and data collection systems specialist and advanced MS Excel for report and planned solutions to optimize material flow from, to inventory storage areas (WMS Hubs) including inbound, outbound materials to production lineside
Position phase out and elimination.
Operations Services Associate
Service First Milsco Manufacturing Contract
08.2021 - 03.2022
Communicated and worked with internal and external team members to ensure product exceeds and/or meets Customer Satisfaction and operation logistics, purchasing, and quality assurance to ensure product meets set criterion
Utilized ERP and data collection systems with advanced MS Excel and reports
Generac contacted from previous application for a direct-hire position.
Program Operations Associate II
WI Winnebago Mental Health Institute
02.2019 - 05.2020
Healthcare, government medical-legal knowledge servicing medical, legal staff, and clients
Daily face-to-face reception, multi-customer relations, require diligence and making applicable connections
Processed raw data to information, prioritizing, organizing, dispositions, word processing, meetings, agendas, minutes, requisitions, purchasing, invoices, payments, expenses, reconciliation, video conferencing (audio-visual, multi-media), and mail
Records, created, stored, automated stats, reporting and reducing recurring, inaccurate, inconsistent data, and provided leadership with major decision, making tools and reports
Strived to be productive in low work volume work environment, developed a confidential reputation communicating with a pro-active, optimistic outlook producing quality work; became a trusted, shared resource
Covid-19, low work volume, no supervisor hired for my role.
Bill of Materials, Work Instructions Administrator
Seek Careers Contract with Wilson-Hurd
03.2018 - 01.2019
Utilized strengths in organization, technical data analytics, diligence, decision-making, and proficiencies in ERP data collection systems and gained ITAR and EAR compliance training
Prepared, compiled, input, processed data, created bill of material including work instructions for job travelers (production packet of instruction materials) for finished product transport
Used engineer drawings or blueprints and other pertinent customer, material, and part(s) data
Established, inspected, calculated raw materials for use by estimating quantity based on various units of measure, analyzed part data, machine setup, and standard production time
Contract ended.
Warehouse 3rd Party Virtual Logistics Office Associate
Seek Careers Contract with C. Coakley Relocation Systems
04.2018 - 08.2018
Communicated and provided service, support to internal and external customers, striving for consistent-positive-satisfactory outcomes
Collaborated with contractors to maintain and order office and warehouse supplies
Corresponded with appropriate third parties to fulfill purchase orders
Scheduled inbound, outbound shipments with verified shipping documents, i.e., purchase order, packing list, and bill of lading to ensure items are correct-complete-no damages have occurred
Informed appropriate parties of shipping variances and/or damages and participated in corrective action
Input purchasing, logistics information via ERP, WMS, Excel Systems
Generated warehouse team's shipping and label documents for goods proper verification and identification
Maintain accurate, complete, shared, and accessible records
Contract ended.
Administrative Assistant Office for Multi-line Business (Part-time)
CDI Corporation Contract with AECOM International
08.2017 - 03.2018
Managed customer relations, phone triage with a 'Smile,' scheduling-registration, data-information- records management, virtual meetings, word processing-desk-top published documents with 100% AECOM standardized formats, mailings, minutes, purchasing, invoices-payments-reconciliation, and special events
Established good relationships with contracted suppliers; coordinated logistics empowering willingness for special accommodation, vigilant-suppliers are customers-may refer business
Contract ended.
Front End Customer Service-Cashier
Pick N' Save (Copps Food Center)
09.2015 - 06.2017
Greeted customers, ascertaining unique needs-desires-interests, and recommend-select-help-locate or obtain merchandise, while staying tuned to phone triage
Opened and closed cash registers; counted and reconciled money, charge slips, coupons, vouchers, and balanced cash drawers and deposits
Calculated sales prices, total purchases, received and processed cash or credit payments, and maintained sales records
Stayed current with knowledge of sale, promotions, and policies, informing customers regarding specials, payment and exchange, and security practices
Transitioned from retail to manufacturing office work environment.
Warranty, Publications, Parts Analyst, Office Associate
Oshkosh Corporation (Cadre Contract to Direct-Hire)
04.2007 - 01.2013
Worked with internal, external customers supporting multiple warranty and publication administration projects
Collaborated, consulted with multiple internal customers, external suppliers for service parts troubleshooting and replacement
Coordinated and facilitated failed service parts, orders, and logistics
Processed and reported through ERP, database collection systems, technical, and para-project management
Published service parts manual, FTP upload to website
Position phased out, eliminated, transitioned from Winnebago to Waushara property for residence.
Education
B.S. Business, Marketing, Computer Science -
Lakeland College
A.S. Supervisory Mgmt., Administrative Assistant Information Processor -
Fox Valley Tech College
Skills
Office Administration
Customer-Centric
Office Equipment
Keyboarding 52 WPM
MS Office Pro
Adobe Acrobat Pro
ERP
Data Collection
Project Para-Pro
Records Management
Employment Gaps
Housing loan disaster, service position(s) phased out, elimination.
Residential transition to compatible office manufacturing role.
Business work volume loss, causing less need for employee work volume, etc.
Covid-19 and interview promises not met and unpredictable schedules.
Characteristics
Adaptable
Flexible
Dependable
Detailed
Organized
Time Management
Sets Priorities
Continuous Learning
Improvement
References
Cheryl Kinderman
Certification
Fox Valley Technical College Advanced Leadership Certificate.
Timeline
Reception, time, and organization management
Intertek Professional Services Incorporated (PSI)
04.2024 - Current
Production Team Member
Alliance Laundry Systems
12.2023 - 02.2024
Environmental Services Associate
Advocate Aurora Health
05.2023 - 09.2023
Operations Materials III Clerical Associate
Generac Mobile Power Systems
03.2022 - 09.2022
Operations Services Associate
Service First Milsco Manufacturing Contract
08.2021 - 03.2022
Program Operations Associate II
WI Winnebago Mental Health Institute
02.2019 - 05.2020
Warehouse 3rd Party Virtual Logistics Office Associate
Seek Careers Contract with C. Coakley Relocation Systems
04.2018 - 08.2018
Bill of Materials, Work Instructions Administrator
Seek Careers Contract with Wilson-Hurd
03.2018 - 01.2019
Administrative Assistant Office for Multi-line Business (Part-time)
CDI Corporation Contract with AECOM International
08.2017 - 03.2018
Front End Customer Service-Cashier
Pick N' Save (Copps Food Center)
09.2015 - 06.2017
Warranty, Publications, Parts Analyst, Office Associate
Oshkosh Corporation (Cadre Contract to Direct-Hire)
04.2007 - 01.2013
B.S. Business, Marketing, Computer Science -
Lakeland College
A.S. Supervisory Mgmt., Administrative Assistant Information Processor -
Fox Valley Tech College
Fox Valley Technical College Advanced Leadership Certificate.
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