Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Reception, time, and organization management
Intertek Professional Services Incorporated (PSI)
04.2024 - Current
Analyzed and solved problems meticulously; ERP system data collection, compilation, and entry; field operations include work orders and instructions; spreadsheets; labor time schedule input; accounts payable, receivables and invoicing
Utilized MS Office Pro (components), Adobe Acrobat Reader Pro, MS Visio
Not as described in interview, requires in-depth construction knowledge; desire local employment.
Production Team Member
Alliance Laundry Systems
12.2023 - 02.2024
Used TCF Kitting techniques locating, placing items ordered, packaged, shipped together as single 'kits' with a unique SKU
Kitting helps business grow revenue and increase sales for slow-moving items
Job Fair hire role not compatible to skill and experience or as described during orientation.
Environmental Services Associate
Advocate Aurora Health
05.2023 - 09.2023
Professional healthcare housekeeping, work ethics, attitude, attendance, worked effectively individually and in a team environment, while practicing safe habits following safety guidelines and company environmental service initiatives
Professional, work ethics, attitude, attendance, worked effectively individually and in a team environment, while practicing safe habits following safety guidelines and company operation initiatives
Problem-solved, performed advanced PC knowledge with an elevated level of organization, diligence, and accuracy
ERP and data collection systems specialist and advanced MS Excel for report and planned solutions to optimize material flow from, to inventory storage areas (WMS Hubs) including inbound, outbound materials to production lineside
Position phase out and elimination.
Operations Services Associate
Service First Milsco Manufacturing Contract
08.2021 - 03.2022
Communicated and worked with internal and external team members to ensure product exceeds and/or meets Customer Satisfaction and operation logistics, purchasing, and quality assurance to ensure product meets set criterion
Utilized ERP and data collection systems with advanced MS Excel and reports
Generac contacted from previous application for a direct-hire position.
Program Operations Associate II
WI Winnebago Mental Health Institute
02.2019 - 05.2020
Healthcare, government medical-legal knowledge servicing medical, legal staff, and clients
Daily face-to-face reception, multi-customer relations, require diligence and making applicable connections
Processed raw data to information, prioritizing, organizing, dispositions, word processing, meetings, agendas, minutes, requisitions, purchasing, invoices, payments, expenses, reconciliation, video conferencing (audio-visual, multi-media), and mail
Records, created, stored, automated stats, reporting and reducing recurring, inaccurate, inconsistent data, and provided leadership with major decision, making tools and reports
Strived to be productive in low work volume work environment, developed a confidential reputation communicating with a pro-active, optimistic outlook producing quality work; became a trusted, shared resource
Covid-19, low work volume, no supervisor hired for my role.
Bill of Materials, Work Instructions Administrator
Seek Careers Contract with Wilson-Hurd
03.2018 - 01.2019
Utilized strengths in organization, technical data analytics, diligence, decision-making, and proficiencies in ERP data collection systems and gained ITAR and EAR compliance training
Prepared, compiled, input, processed data, created bill of material including work instructions for job travelers (production packet of instruction materials) for finished product transport
Used engineer drawings or blueprints and other pertinent customer, material, and part(s) data
Established, inspected, calculated raw materials for use by estimating quantity based on various units of measure, analyzed part data, machine setup, and standard production time
Contract ended.
Warehouse 3rd Party Virtual Logistics Office Associate
Seek Careers Contract with C. Coakley Relocation Systems
04.2018 - 08.2018
Communicated and provided service, support to internal and external customers, striving for consistent-positive-satisfactory outcomes
Collaborated with contractors to maintain and order office and warehouse supplies
Corresponded with appropriate third parties to fulfill purchase orders
Scheduled inbound, outbound shipments with verified shipping documents, i.e., purchase order, packing list, and bill of lading to ensure items are correct-complete-no damages have occurred
Informed appropriate parties of shipping variances and/or damages and participated in corrective action
Input purchasing, logistics information via ERP, WMS, Excel Systems
Generated warehouse team's shipping and label documents for goods proper verification and identification
Maintain accurate, complete, shared, and accessible records
Contract ended.
Administrative Assistant Office for Multi-line Business (Part-time)
CDI Corporation Contract with AECOM International
08.2017 - 03.2018
Managed customer relations, phone triage with a 'Smile,' scheduling-registration, data-information- records management, virtual meetings, word processing-desk-top published documents with 100% AECOM standardized formats, mailings, minutes, purchasing, invoices-payments-reconciliation, and special events
Established good relationships with contracted suppliers; coordinated logistics empowering willingness for special accommodation, vigilant-suppliers are customers-may refer business
Contract ended.
Front End Customer Service-Cashier
Pick N' Save (Copps Food Center)
09.2015 - 06.2017
Greeted customers, ascertaining unique needs-desires-interests, and recommend-select-help-locate or obtain merchandise, while staying tuned to phone triage
Opened and closed cash registers; counted and reconciled money, charge slips, coupons, vouchers, and balanced cash drawers and deposits
Calculated sales prices, total purchases, received and processed cash or credit payments, and maintained sales records
Stayed current with knowledge of sale, promotions, and policies, informing customers regarding specials, payment and exchange, and security practices
Transitioned from retail to manufacturing office work environment.
Warranty, Publications, Parts Analyst, Office Associate
Oshkosh Corporation (Cadre Contract to Direct-Hire)
04.2007 - 01.2013
Worked with internal, external customers supporting multiple warranty and publication administration projects
Collaborated, consulted with multiple internal customers, external suppliers for service parts troubleshooting and replacement
Coordinated and facilitated failed service parts, orders, and logistics
Processed and reported through ERP, database collection systems, technical, and para-project management
Published service parts manual, FTP upload to website
Position phased out, eliminated, transitioned from Winnebago to Waushara property for residence.
Education
B.S. Business, Marketing, Computer Science -
Lakeland College
A.S. Supervisory Mgmt., Administrative Assistant Information Processor -
Fox Valley Tech College
Skills
Office Administration
Customer-Centric
Office Equipment
Keyboarding 52 WPM
MS Office Pro
Adobe Acrobat Pro
ERP
Data Collection
Project Para-Pro
Records Management
Employment Gaps
Housing loan disaster, service position(s) phased out, elimination.
Residential transition to compatible office manufacturing role.
Business work volume loss, causing less need for employee work volume, etc.
Covid-19 and interview promises not met and unpredictable schedules.
Characteristics
Adaptable
Flexible
Dependable
Detailed
Organized
Time Management
Sets Priorities
Continuous Learning
Improvement
References
Cheryl Kinderman
Certification
Fox Valley Technical College Advanced Leadership Certificate.
Timeline
Reception, time, and organization management
Intertek Professional Services Incorporated (PSI)
04.2024 - Current
Production Team Member
Alliance Laundry Systems
12.2023 - 02.2024
Environmental Services Associate
Advocate Aurora Health
05.2023 - 09.2023
Operations Materials III Clerical Associate
Generac Mobile Power Systems
03.2022 - 09.2022
Operations Services Associate
Service First Milsco Manufacturing Contract
08.2021 - 03.2022
Program Operations Associate II
WI Winnebago Mental Health Institute
02.2019 - 05.2020
Warehouse 3rd Party Virtual Logistics Office Associate
Seek Careers Contract with C. Coakley Relocation Systems
04.2018 - 08.2018
Bill of Materials, Work Instructions Administrator
Seek Careers Contract with Wilson-Hurd
03.2018 - 01.2019
Administrative Assistant Office for Multi-line Business (Part-time)
CDI Corporation Contract with AECOM International
08.2017 - 03.2018
Front End Customer Service-Cashier
Pick N' Save (Copps Food Center)
09.2015 - 06.2017
Warranty, Publications, Parts Analyst, Office Associate
Oshkosh Corporation (Cadre Contract to Direct-Hire)
04.2007 - 01.2013
B.S. Business, Marketing, Computer Science -
Lakeland College
A.S. Supervisory Mgmt., Administrative Assistant Information Processor -
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
Reception/Office Management/Assistant Housing Officer at Real Estate Career Developers - Temp ContractReception/Office Management/Assistant Housing Officer at Real Estate Career Developers - Temp Contract
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC