Cheryl Knutson
Heron Lake
Summary
At Windom Family Medical Center, I excelled as an LPN and Admissions Receptionist, adeptly balancing patient care with administrative duties. My expertise in patient assessments and insurance processes, coupled with exceptional time management, significantly enhanced patient satisfaction. Proficient in medical records management and credentialing, my contributions streamlined operations and improved efficiency.
Overview
34
34
years of professional experience
Work History
LPN and Admissions Receptionist
Windom Family Medical Center
09.1990 - Current
- Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Improved patient outcomes by providing high-quality nursing care.
- Answered telephone calls to offer patient appointments, billing information, answer questions, and direct calls to staff
- Organized and maintained patient charts to promote quick data finding for staff, managed all charts for our patients and any requirements needed by insurance companies.
- Preformed all duties involving patient check in to their personal informaton and insurance verification
- Assisited our out sourced billing/coding company in providing info they needed and to assist our patients with questions about their statements and helping collect accounts receivable.
- Processed credentialing applications for our doctor
- Medical records release of information for patients and insurance audits
Education
High School Diploma -
Windom High School
Windom, MN05-1974
Skills
Any and all LPN duties for patients for their doctors visit
Rooming patients and obtaining info needed such as concern, symptoms and vital signs
Assisting with procedures required for patients
Admissions receptionist everything required for patient check in regarding patient info and insurance verification
Assisting with billing/coding, accounts receivable
Medical records for patients and insurance audits
Credentialing applications
Timeline
LPN and Admissions Receptionist
Windom Family Medical Center
09.1990 - Current
High School Diploma -
Windom High School
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