Cheryl Kramer
Taylorsville
Summary
Currently, as a Scheduling Coordinator, I efficiently manage the scheduling of both residential and commercial roofing projects, ensuring timely execution and coordination of all tasks. I oversee the ordering of necessary materials and handle the filing of permits, facilitating smooth operations and compliance with regulations. My role is pivotal in aligning project timelines and resources, contributing to the overall success of our roofing initiatives.
Likewise, I just earned my Bachelor of Arts in Educational Studies, specializing in mild to moderate exceptionalities. With three years of experience as a para educator, I have developed a strong skill set in supporting students with diverse behavioral needs and fostering inclusive learning environments. My hands-on experience equips me with the ability to implement effective strategies tailored to individual student needs, promote positive behavioral interventions, and collaborate with educators and families to enhance student success. I am committed to empowering students to reach their full potential and thrive academically and socially.
Overview
21
21
years of professional experience
Work History
Central Imaging Unit
State Of Utah, Office Of Recovery Services
10.2022 - Current
- Assisted in development and implementation of policies, procedures and regulations for unit operations.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Maintained, organized and efficient documentation using excellent planning and multitasking skills.
- Image, review and edit all ORS documents, court orders, Process Service orders, Bankruptcy's on Opex.
- Provided assistance with inbound and outbound document processes, document sorting, logging and filing.
- Facilitate all Process Service from AG's Office.
- Process certified mail, log on spread sheet and in ORSIS.
- Scan all checks from employers, interstate, foreign and personal.
- Validate to agents using Kofax Program.
- Process XPMT into Batch Manager Program.
- Research for Process Service and Certified mail on ORSIS.
- Managed file archival and information retrievals of all ORS documents.
- Conduct inventory levels of office supplies.
- Promoted efficient document processing by maintaining orderly and clean control room.
- Nominated to be on special assignment for ORS to work on team morale.
Front Office Specialist
Brady Roofing
03.2015 - 10.2022
- Took more than 20 incoming calls per day, provided information and routed callers to correct personnel.
- Job Cost analysis
- Order Specialist
- Directed phone inquiries, answered customer questions.
- Managed estimates, payroll and inventory using Quick Books
- Responded to inquiries from callers seeking information.
- Determined amounts due and accepted payments.
- Ordered and Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed payments.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Scan documents/create files
- Ran form copies, faxed information and made phone calls to customers.
- Made phone calls to possible future customers.
- Customer Data entry
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Real Estate Investor
Self-employeed
03.2004 - 01.2020
- Developed and maintained list of available properties suited to budget.
- Helped purchase over 30 properties
- Maintained efficient office operations by handling errands and administrative functions.
- Prepared documents such as purchase agreements and disclosures and used to complete paperwork.
- Coordinated appointments to show marketed properties.
- Interacted with contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Scanned real estate documents
- Managed budgets, scheduling appointments.
- Managed filing system, entered data and completed other clerical tasks.
- Updated tracking spreadsheets with costs/all receipts.
- Made inventory list and purchases of items.
- Maintained current Properties.
Para Educator
Taylorsville High School/Granite School District
10.2021 - 12.2024
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Documented behaviors, implemented interventions and treatment results.
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Reported on student progress, behavior and social skills to parents.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Graded tests and papers and recorded grades for teaching staff.
Scheduling Coordinator
Brady Roofing Inc
01.2025 - Current
- Coordinated daily scheduling for multiple departments, optimizing resource allocation and minimizing downtime.
- Developed and maintained effective communication channels with team members and clients to ensure smooth operations.
- Implemented process improvements that enhanced scheduling accuracy and reduced conflicts across project timelines.
- Assisted in resource planning by analyzing project requirements and adjusting schedules accordingly for efficiency.
- Monitored project timelines and adjusted schedules proactively to accommodate changes in client demands or priorities.
- Participate in weekly meetings to review scheduling challenges, fostering a collaborative environment to drive solutions.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
Education
Bachelor of Arts - Special Education
Western Governors University
Salt Lake City, UT05-2025
Associate of Science - General Studies
Salt Lake Community College
Salt Lake City, UT03.1997
Skills
- Scheduling
- Acculynx
- Problem-solving skills
- Bookkeeping
- Spreadsheet management
- Quick Books
- Scan\image documents
- Material order specialist
- Customer Service
- Attention to Details
Served Taylorsville Youth Baseball Board. Majors Vice President, March 2017-October 2020
Organized meetings with all Major Coaches. Handled all coaches meetings, any and all coaches needs. Interviewed potential coaches for coaching positions. Attended all board meeting. Handled any Majors coach disciplinary, emergency, board meetings. Maintained record of all major players pitch count. Organized coaches information packets. Assisted in editing and changing by-law. Assisted, Majors player agent, in All-star draft and selection. Score keeper for All-Star Games.
Was a partner in the Snack Bar Coordinator position. Set up operations for the snack bar. Cleaned, organized, shopped for all snack bar inventor, kept inventory of all items, counted all monies from register when opened and closed snack bar weekly, organized and scheduled teen-age employees.
Additional Information
Served as secretary on Taylorsville Youth Football Board, January 2018- January 2021.
As secretary, my tasks included all data entry of players, collecting and data entry of birth certificates, certifying all team rosters with Taylorsville, Ute Conference Liaison. Attended many Ute Conference meetings. Help president with any tasks. Helped create yearly budgets. Took inventory of league jerseys and distributed them to team moms. Took all jersey orders for the next season. Attended all home games; checked in security, referees, trainers and teams.
Timeline
Scheduling Coordinator
Brady Roofing Inc
01.2025 - Current
Central Imaging Unit
State Of Utah, Office Of Recovery Services
10.2022 - Current
Para Educator
Taylorsville High School/Granite School District
10.2021 - 12.2024
Front Office Specialist
Brady Roofing
03.2015 - 10.2022
Real Estate Investor
Self-employeed
03.2004 - 01.2020
Bachelor of Arts - Special Education
Western Governors University
Associate of Science - General Studies
Salt Lake Community College
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