Cheryl Lambright
Fort Worth,Texas
Summary
Excel Microsoft Office Clerical Medical Terminology Microsoft Word Organizational Skills PowerPoint Receptionist Time Management Assessments Customer Focus & Orientation Responding to customer situations with sensitivity
Overview
25
25
years of professional experience
Work History
Employee Engagement & Culture Coordinator
Xpressdocs
Fort Worth, Texas
05.2022 - Current
- Recommended strategies for increasing employee engagement through cultural activities and initiatives.
- Organized special events such as holiday celebrations, multicultural festivals, and charity drives.
- Drafted policies aimed at promoting an equitable work environment for all employees.
- Developed and implemented cultural initiatives to promote diversity in the workplace.
- Advised management on ways to create a more inclusive work environment.
- Collaborated with external organizations to create new opportunities for employee engagement.
- Established communication channels between leadership and employees about changes in the organization's culture.
- Facilitated team building activities to strengthen relationships among employees across departments.
- Arranged for employee attendance at educational seminars and training sessions.
- Supported professionals with leadership of cultural and social activities.
- Planned and scheduled health fairs by coordinating vendors, arranging event details and informing employees.
- Coordinated team-building events and activities.
- Distributed culture surveys to gather information and feedback from staff.
Recruitment Manager
KangaRew Inc (Home Instead Senior Care)
fort worth, texas
03.2020 - Current
- Conduct all CareGiver Training/Orientations
- Plan and successfully execute CareGiver meetings
- Conduct client/CareGiver introductions as needed
- Answer each employment inquiry in a friendly, professional and knowledgeable manner
- Develop and implement new recruitment strategies online and within the community
- Schedule and conduct applicant interviews in an efficient and professional manner
- Create and maintain all employment records including but not limited I-9 form, W-4 form, and all other employment related documents
- Schedule and conduct CareGiver 45 day and annual reviews
- Supervision and regular performance conversations, accountabilities and problem resolution following the corrective action process outlined in the CareGiver Handbook
- Assist the owner in the develop and management of the annual franchise Human Resources operational plan and budget
- Manage outcomes of HR department activities and direct changes that will drive achievement of operational goals
Administrative Assistant / Receptionist
Harbor Chase Southlake
Southlake, TX
05.2018 - 02.2020
- Provide exemplary customer service in a friendly and professional manner both on the phone and in person.
- Ordering office supplies for the community.
- Monthly processing of long term care insurance claims.
- Processing invoices, expense reports, and corporate card receipts for each department.
- Updating Relias training modules for employees of the community.
- Assisting with Texas State Surveys
- Entering new resident demographics
- Process and maintain confidential information such as employee files and attendance records
Lead Concierge/Administrative Assistant
Isle At Watermere Southlake
Southlake, TX
01.2012 - 01.2018
- Overall management of the lobby area and graciously greeting community visitors.
- Addressing the questions or concerns of prospecting or current residents and families.
- Providing support to the sales/marketing and business office teams, including maintaining resident and employee files and processing invoices and card accounts and processing long term care insurance claims.
- Assisted with Texas State Surveys
- Process and maintain confidential information such as employee files and attendance records
- Entering new employee/new resident demographics
Executive Assistant, Executive Director of Brand Strategy
Verizon Communications
Irving, TX
01.2000 - 11.2011
- Maintain calendar for Executive Directors within department
- Coordinate high-level Executive meetings (President and CEO of Verizon Communications).
- Make travel arrangements for Executive Director and Staff.
- Payroll tracking for department (RDM/CTR).
- Prepare check requisitions and employee expense reports for department.
- Create Power Point presentations for Executive meetings and outside forums.
- Responsible for invoice payment, and tracking.
- Process and maintain confidential information such as employee files and attendance records.
- Order office supplies via Staples.
- Screen calls/ escort visitors.
- Check for and distribute mail daily.
- Ensure employee data is updated on regular basis.
- Coordinate large out of state all-hands meetings for Marketing Communications group.
Skills
- Excel
- Microsoft Office
- Clerical
- Medical Terminology
- Microsoft Word
- Organizational Skills
- PowerPoint
- Receptionist
- Time Management
- Assessments
- Customer Focus & Orientation
- Responding to customer situations with sensitivity
- Cultural Awareness
- Drug Testing
- Retention management
Timeline
Employee Engagement & Culture Coordinator
Xpressdocs
05.2022 - Current
Recruitment Manager
KangaRew Inc (Home Instead Senior Care)
03.2020 - Current
Administrative Assistant / Receptionist
Harbor Chase Southlake
05.2018 - 02.2020
Lead Concierge/Administrative Assistant
Isle At Watermere Southlake
01.2012 - 01.2018
Executive Assistant, Executive Director of Brand Strategy
Verizon Communications
01.2000 - 11.2011