Cheryl Leon

Care Manager

Horizon Health and Wellness

Yuma, AZ

04.2013 - 09.2024

Assisted clients in developing and achieving short-term and long-term goals.
Provided advocacy for clients to ensure their needs are met through appropriate services.
Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
Developed service plans based on assessment findings; monitored effectiveness of plans regularly.
Maintained accurate records of client visits and progress notes in accordance with agency policies and procedures.
Facilitated the coordination of medical appointments and transportation for clients when needed.
Provided crisis intervention services to clients when necessary.
Educated family members about patient's condition, treatments and available resources.
Participated in team meetings with other staff members to discuss case management issues.
Provided counseling sessions to individuals or groups focusing on behavior modification techniques.
Offered emotional support to help patients cope with stressors associated with their illness or disability.
Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
Attended and actively participated in meetings to provide and receive information on patient progression.
Organized recreational activities to help improve physical, mental and emotional well-being of clients.
Promoted independence through teaching self-care techniques and strategies.
Observed changes in behaviors or conditions of clients and reported them accordingly.
Demonstrated empathy, compassion and respect while providing quality care services.
Assessed client abilities and limitations on a regular basis in order to adjust care plans as needed.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Tracked and reported clients' progress based on observations and conversations.
Recorded client status progress and challenges in logbooks and reports.