Summary
Overview
Work History
Education
Skills
Education Certifications Affiliations
Timeline
Generic

Cheryl Liburd

Palm Bay,FL

Summary

  • Excellent time management skills: highly organized and self-motivated.
  • Ability utilizes critical thinking and adapt to new situations quickly.
  • Respecting individuals’ confidentiality (i.e. HIPPA)
  • Understanding that individual wellness is developed through multiple sections of one’s life.
  • Basic understanding of medical procedures, terminology, and medications
  • Over 7 years of assisted individuals of varied ages with mental and physical disabilities

Organized employee with working knowledge in document formatting and layout. Proficient in word processing and presentation software. Reliable with strong work ethic. Efficient uses different word processing software and transcription tools and offers demonstrated mastery in formatting styles. Strong attention to detail and committed to following style guides and formatting conventions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Digital Court Reporter position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seeking part-time opportunity that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient in Microsoft Office and Google Docs with typing speed beyond average. Strong verbal and written communication skills and excels under tight deadlines.

Overview

11
11
years of professional experience

Work History

Notary and Legal Document Preparer

Certifiably Inked,LLC
11.2023 - Current
  • Enhanced document accuracy by conducting thorough proofreading and editing tasks.
  • Streamlined workflow by implementing efficient document management systems.
  • Increased client satisfaction with prompt document preparation and delivery.
  • Ensured compliance with industry regulations through meticulous attention to detail in document drafting and formatting.
  • Expedited the preparation process by utilizing advanced software tools, resulting in higher productivity levels.
  • Reduced errors in documents by implementing strict quality control measures during the review process.
  • Optimized information storage by creating organized filing systems for easy access and retrieval of documents.
  • Customized templates for various industries, catering to specific requirements and enhancing client experience.
  • Managed confidential information securely, maintaining privacy and adhering to data protection guidelines at all times.
  • Coordinated with external vendors for printing, binding, and shipping of finalized documents as per client specifications.
  • Negotiated contracts with service providers to ensure cost-effective solutions without compromising on quality standards.
  • Utilized strong interpersonal skills to build rapport with clients while gathering necessary information for accurate document creation.
  • Developed a comprehensive knowledge base on industry-specific terminology to ensure precise language usage in prepared documents.
  • Provided exceptional customer service by addressing client queries promptly and offering viable solutions whenever needed.
  • Maintained a high level of professionalism, ensuring timely completion and delivery of all assigned tasks within set deadlines.

Asset Recovery and Claim Management Director

Reclaimed Asset Solution, LLC
06.2023 - Current
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

Chief Operation Officer

Brevard Independent Supportive Supports, LLC
01.2021 - 04.2023
  • Streamlined operations by implementing process improvements and optimizing resource allocation.
  • Reduced overhead costs with strategic budget management and cost-cutting initiatives.
  • Enhanced company growth by identifying new market opportunities and developing expansion strategies.
  • Boosted employee satisfaction and retention through effective communication, training programs, and performance incentives.
  • Ensured compliance with industry regulations, maintaining strong relationships with regulatory bodies and implementing necessary updates to internal policies.
  • Led cross-functional teams to execute high-impact projects on time and within budget constraints.
  • Championed a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
  • Mitigated risks by establishing robust risk management processes and investing in cybersecurity measures for company-wide protection.
  • Optimized customer experience with improved service standards, streamlined complaint resolution procedures, and enhanced internal communication systems for better response times.
  • Facilitated organizational change initiatives, promoting adaptability among employees during periods of transition or restructuring.
  • Established strong partnerships with external stakeholders to enhance corporate reputation.
  • Spearheaded technological advancements that streamlined workflows while maintaining.
  • A secure digital infrastructure.
  • Accelerated product development cycles through efficient project management techniques.
  • Revamped quality assurance protocols, ensuring consistent delivery of exceptional products.
  • Fostered a collaborative work environment that encouraged creative problem solving.
  • And improve long-term profitability.
  • Met customer service standards and expectations consistently by effectively communicating and actively listening.
  • Streamlined company processes and procedures while enhancing customer satisfaction.
  • Built strategic relationships with federal, state and local law enforcement agencies.
  • Supported business growth through strategic planning and process development.

Registered Behavior Technician

Sonder Academy
03.2021 - 12.2021
  • Conducted ABA sessions focused on the client’s acquisition and fluency skills, functional skills, and decreasing problem behaviors
  • Task analysis and behavior management procedures and techniques
  • Assisted with client initial and 6-month renewal Treatment Plan
  • Document data and create monthly average report of the client’s daily behaviors
  • Monitor behaviors and document fluctuations
  • Trained Registered Behavior Technicians
  • Develop and implement intervention programs with the supervisor
  • Revamp Organizational Handbook and client form
  • Implemented interventions focused on Life skills and independent living
  • Clientele age range: 7-21

Registered Behavior Technician

Eastern Florida Autism Center
02.2021 - 03.2021
  • Conducted ABA sessions focused on the client’s acquisition and fluency skills, functional skills, and decreasing problem behaviors
  • Task analysis and behavior management
  • Manual charting - Standard Celeration Chart
  • Provide therapy in two-hour sessions to a population of forty (40) client pool, age range 4 to 11

Registered Behavior Technician

Behavior Basics Inc
11.2020 - 02.2021
  • Liaison between client and caregivers, school, and community personnel
  • Maintain confidential records
  • Conducted behavioral treatment with client and caregiver
  • Accurate documentation for session
  • Clientele age range 3-11

Behavior Technician

Behavior Services of Brevard, Inc.
09.2020 - 10.2020
  • Shadowed ABA therapy treatments
  • Implementation ABA therapy treatments
  • Documentation of data and complete client daily summary
  • Mastered skills required to pass Initial RBT Competency Assessment
  • Clientele age range 11-16

Administrator/ Primary Care Provider

Fruitful Hearts Adult Family Care Home, LLC
05.2015 - 12.2019
  • Daily/weekly assessment and supervision, and maintain records of resident’s condition, progress, and alert family members and physicians of changes
  • Assist residents with their daily medication regimen and activities of daily living (ADLs)
  • Providing, coordinating entertainment, and social activities in and outside of the care home
  • Plan, purchase, prepare or serve meals to residents according to their prescribed diets
  • Organize and accompany residents to doctors’ offices or other trips outside the home
  • Organized contractual companies for the facility infrastructures such as fire and sprinkler alarm, security alarm system and new septic systems in accordance with city and state code for a residential facility
  • Conduct and administer fiscal operations, including accounting, planning budgets, tax assessment, authorizing expenditures, and establishing care home rates
  • Development and implemented business infrastructures such as employees training information, care home policies and procedures, residential contract, house rules, and third-party contracts
  • Adhere to regulations and maintain compliance stipulated by the Florida Agency of Healthcare Administration (ACHA) statutes, local fire department, and Brevard health department
  • Direct and supervise all technical and maintenance work in the facility
  • Act as a consultant for many families gathering information and resources for their loved one’s care
  • Develop and maintain computerized record management systems to store information
  • Maintain continuous awareness of medications advancements and side effects and treatments
  • Provided transportation, assistance, and companionship
  • Implement the facility’s redesign for handicap accessibility
  • Clientele age range 70-90

Client Advocate

Pregnancy Resources
04.2013 - 05.2015
  • Complete client intake and assessment forms for each client session (client’s age 14-35 yrs)
  • Provide educational, spiritual, physical, economic, financial, and emotional counseling with a high level of confidentiality to individuals and families that are primarily to mothers with young children
  • Providing tangible community services resources
  • Verifying clients’ information status, follow up calling, and support to clients and providing immediate supplies
  • Train other counselors in preparation for individual counseling

Education

Associate of Arts - Court

Hesser College
Manchester, NH

Master of Science - Applied Business Analyisi

The University of West Florida
Pensacola, FL
12.2021

Bachelor of Science - Healthcare Administration

Grand Canyon University
Phoenix, AZ
04.2018

Skills

  • MS Office
  • Google Drive
  • Database Management
  • Quickbooks
  • Social media
  • Data Entry Proficiency
  • Organizational Abilities
  • Document Review
  • Deadline Adherence
  • Information Verification
  • Legal Terminology
  • Document Conversion
  • Confidentiality Maintenance
  • Typing Speed
  • Team Collaboration
  • Microsoft Office Mastery
  • Time Management
  • Language Proficiency
  • Quality Control
  • Project Coordination
  • Research Capabilities
  • Document Typing and Formatting
  • Strong Reading Talents
  • Data Entry Experience
  • Administrative Support

Education Certifications Affiliations

  • University of West Florida, Pensacola, FL, Master of Arts, Exceptional Student Education Comprehensive- Applied Behavior Analysis, 08/2022
  • Grand Canyon University, Phoenix, AR, Bachelor of Science, Healthcare Administration, 04/2018
  • Hesser College, Manchester, NH, Associate of Business Science Degree, Court Reporting, 05/1989
  • Light University, National Certified Client Advocate, 12/2013
  • Certified Nursing Assistant, 05/2015
  • Florida, Certified Assisted Living Facility Administrator, 12/2015
  • Certified Dementia Practitioner, 12/2019
  • Register Behavioral Technician, 10/2020
  • Wellcoaches School of Coaching, Certified Health and Well-Being Coach, 2021
  • CPR/ First Aid
  • Agency of Person with Disabilities (APD)
  • Florida Dept. of Health

Timeline

Notary and Legal Document Preparer

Certifiably Inked,LLC
11.2023 - Current

Asset Recovery and Claim Management Director

Reclaimed Asset Solution, LLC
06.2023 - Current

Registered Behavior Technician

Sonder Academy
03.2021 - 12.2021

Registered Behavior Technician

Eastern Florida Autism Center
02.2021 - 03.2021

Chief Operation Officer

Brevard Independent Supportive Supports, LLC
01.2021 - 04.2023

Registered Behavior Technician

Behavior Basics Inc
11.2020 - 02.2021

Behavior Technician

Behavior Services of Brevard, Inc.
09.2020 - 10.2020

Administrator/ Primary Care Provider

Fruitful Hearts Adult Family Care Home, LLC
05.2015 - 12.2019

Client Advocate

Pregnancy Resources
04.2013 - 05.2015

Associate of Arts - Court

Hesser College

Master of Science - Applied Business Analyisi

The University of West Florida

Bachelor of Science - Healthcare Administration

Grand Canyon University

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Cheryl Liburd