Cheryl Lincoln
Administrator Assistant
Elgin,TX
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
I also have experience with the evaluation,interviewing and hiring of applicants in a highly motivated telemarketing position..
While in the Navy, I received several awards and commendations and was honorably discharged.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
Texas Electric Cooperatives
Georgetown, Texas
08.2006 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Created detailed expense reports and requests for capital expenditures.
- Coached new employees on administrative procedures, company policies and performance standards.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Arranged rapid office equipment repair and maintenance with vendors.
Office Clerk
Midland County District Attorney's Office
Midland, Texas
09.2002 - 08.2005
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Delivered clerical support by handling range of routine and special requirements.
- Checked documentation for accuracy and validity on updated systems.
- Received and routed business correspondence to correct departments and staff members.
- Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Cryptologic Technician
U.S. Navy Active Duty
Chesapeake , Virginia
11.1981 - 11.1993
- Safeguarded communications by providing consistent device and network security.
- Maintained strict confidentiality of information.
- Delivered communications systems and networks to around 30 personnel.
- Logged information for reporting purposes.
- Tested equipment, networks and servers for signal strength and security vulnerabilities using specialized equipment.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Trained in conflict resolution among subordinates, equals and superiors.
- Rated job performance for 5 subordinates providing timely and effective feedback.
- Upheld Navy dress and appearance regulations for professional appearance.
- Worked weekends and long hours in various locations to complete taskings.
- Operated surveillance radar, communication systems and identification equipment.
- Maintained required level of proficiency in use of firearms.
- Attended required training sessions and seminars.
Education
Microsoft Certified Professional - Computers
International Business SchoolMIDLAND
Midland, TX07.2002
Skills
- Document and File Management
- Multitasking and Time Management
- Strong Organizational Skills
- Confidentiality and Data Protection
- Office Equipment Operation
- Research and Analytical Skills
- Resource Coordination and Allocation
- Appointment Coordination
- Ease with Computers and Technology
- Multi-Line Telephone Systems
- Travel Administration
- Advanced MS Office Suite Knowledge
- Transporting Files
- CRM Software
- Document Sorting
- Employee Training
- Data Entry Documentation
- Invoice Processing
- Meeting Planning
- Labor Relations
- Employee Communications
- Postage Meter
- Travel Coordination
- Reception Duties
- Timeline Planning and Management
- Applicant Tracking Systems
- Calendar Preparation
- Organizing and Categorizing Data
- Administrative Procedures
- Executive Travel
- Staff Orientation and Training
- Highly Efficient and Productive
Timeline
Administrative Assistant
Texas Electric Cooperatives
08.2006 - Current
Office Clerk
Midland County District Attorney's Office
09.2002 - 08.2005
Cryptologic Technician
U.S. Navy Active Duty
11.1981 - 11.1993
Microsoft Certified Professional - Computers
International Business SchoolMIDLAND
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