Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Cheryl Lindsey

Cheryl Lindsey

Bountiful,UT

Summary

To join a company that offers me a challenging position and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the achievement of all parties concerned.

Diligent Front Office Clerk with solid background in customer service and administrative support. Proven ability to manage front counter tasks efficiently, ensuring smooth daily operations. Demonstrated skills in communication and problem-solving.

Outgoing Counter Clerk committed to efficiently taking orders and ensuring that customers receive requested items quickly. Energetic worker with terrific cash register skills. Smart, reliable and considered a team player.

Energetic and personable, with natural ability to connect with customers and create welcoming environment. Understands importance of customer service and efficient transaction handling, bringing strong communication and organizational skills. Dedicated to providing exceptional service and contributing positively to overall customer experience.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Front Counter Clerk

Midas Muffler
  • Experience in working with the public while working at Midas Muffler as front counter clerk, cashier, repair quotes

Assistant to the Bookkeeper

Bookkeepers and Associates
  • Experience with personal and business taxes, cash handling

Accounts Payable and Accounts Receivable

National Microcomputers
  • Reduced outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Streamlined accounts payable processes by implementing efficient invoice management and payment systems.
  • Strengthened internal communication by providing detailed financial reports to upper management on a regular basis.
  • Maintained accurate financial records with thorough documentation, including invoices, receipts, and payments.
  • Prioritized high-value accounts in collections efforts, maximizing recovered revenue from past-due balances.

Land Clerk Specialist

Salt Lake County, Recorder’s Office
03.2022 - 06.2023
  • Maintained strict confidentiality when handling sensitive documents or discussing delicate personnel matters within the company culture.
  • Reduced errors in data entry tasks by implementing thorough quality control measures.
  • Handled incoming and outgoing correspondence, including sorting mail,
  • Input data into spreadsheets and databases.

Civil Process Specialist

Salt Lake County Sheriff's Office
01.2021 - 02.2022
  • Complete knowledge of civil process documents
  • Enter documents received and processed for service in a timely manner
  • Processed cash payments received and prepared daily bank deposits
  • Ran monthly reports as needed
  • Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
  • Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.

Corrections Specialist

Salt Lake County Sheriff’s Office
04.2016 - 12.2020
  • Knowledge of Jail processing and structure
  • Interviewing inmates for personal history information
  • Prioritize correspondence from the courts, immigration, federal offices etc., as required to meet deadlines
  • Run criminal history on all incoming inmates and process as needed
  • Monitored compliance with state regulations pertaining to correctional institutions by conducting routine inspection of inmate files.
  • Managed caseloads efficiently through meticulous organization, prioritizing high-risk cases for close supervision.
  • Assisted in the development of policies and procedures, ensuring alignment with legal requirements and industry standards.
  • Coordinated with external agencies such as parole boards, courts, and social services to optimize supports for transitioning inmates upon release.

Warrants & Civil Process Manager

Salt Lake County Sheriff’s Office
06.2007 - 01.2015
  • Vast Knowledge in legal research, organizational administration and resource management
  • Ability to prioritize and meet time sensitive deadlines
  • Knowledgeable in all aspects of criminal warrants and civil process procedures
  • Previous court experience as a court clerk, working directly with the Judge and the public
  • Excellent research, documentation and reporting abilities
  • Processed all bank deposits and bank reconciliations
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased efficiency across departments.
  • Ensured compliance with industry standards by establishing guidelines, monitoring progress, and addressing deviations promptly.
  • Conducted thorough root-cause analyses for issues identified within processes, resolving problems quickly to prevent recurrence.
  • Maintained a strong focus on customer satisfaction by consistently delivering high-quality products or services on time without compromising on safety or regulatory requirements.

911 Communications Specialist

Teton County Sheriff’s Office
01.2003 - 01.2007
  • Determine response requirements and relative priorities of situations and dispatch units in accordance with established procedures
  • Enter, update, and retrieve information from teletype networks and computerized data systems
  • Maintain access to, and security of, highly sensitive materials
  • Experience with: 911 system information databases, Computer Aided Dispatch (CAD) software
  • Law Enforcement Database software, Microsoft Office, multi-line telephone systems, and National Crime Information Center (NCIC)
  • Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
  • Answered client queries and complaints to provide strong customer service.

Education

High School Diploma - Basic Studies

West Jordan Adult High School
West Jordan, UT

Skills

  • Patience and empathy
  • Workplace cleanliness
  • Customer relationship building
  • Maintaining confidentiality
  • Cash handling proficiency
  • Point of sale systems
  • Store cleaning
  • Stock replenishment

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing online training with accuracy and efficiency.

Certification

  • Computer Skills for the Workplace Certification - Various Online Platforms e.g., Courser's.
  • Cash Handling Certificate Program – Banking institutions or online educational platforms.
  • First Aid, CPR, and AED Certification - American Red Cross.
  • ServSafe Food Handler certification - National Restaurant Association.

Timeline

Land Clerk Specialist

Salt Lake County, Recorder’s Office
03.2022 - 06.2023

Civil Process Specialist

Salt Lake County Sheriff's Office
01.2021 - 02.2022

Corrections Specialist

Salt Lake County Sheriff’s Office
04.2016 - 12.2020

Warrants & Civil Process Manager

Salt Lake County Sheriff’s Office
06.2007 - 01.2015

911 Communications Specialist

Teton County Sheriff’s Office
01.2003 - 01.2007

Front Counter Clerk

Midas Muffler

Assistant to the Bookkeeper

Bookkeepers and Associates

Accounts Payable and Accounts Receivable

National Microcomputers

High School Diploma - Basic Studies

West Jordan Adult High School
Cheryl Lindsey