Personable Medical Assistant bringing 15 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Nexus Health Systems
Santa Fe, NM
01.2023 - Current
Incorporated outside records into charts and EHR.
Prepared treatment rooms for patient examinations.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Kept facility stocked with necessary supplies, equipment and instruments.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Medical Assistant
CHRISTUS St. Vincent Cancer Center
Santa Fe, NM
09.2013 - 12.2023
Organized patient charts before each day's clinic sessions began.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Incorporated outside records into charts and EHR.
Inspected equipment to ensure proper working order prior to use on patients.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Documented notes during patient visits.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Provided assistance to medical staff in performing minor surgical procedures.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.