Hi, I’m
Cheryl Lofton
Brooklyn,NY
Summary
Comprehensive knowledge of methods of providing services of call. Skilled in developing and maintaining excellent working relationships with patients and Physicians. Ability to motivate and work witha wide diversity of people I consider myself a team player.
Overview
21
years of professional experience
Work History
Hope Home Care ServicesStaten Island, NY
Home Health Aide
09.2014 - Current
Job overview
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
Cerebral Palsy -Association of New York New York, NY
Direct Care Counselor
11.2006 - 11.2011
Job overview
- Provided direct care to individuals with mental health and and or developmental disabilities in residential settings.
- Developed behavior management plans, monitored progress, and documented outcomes.
- Conducted assessments of clients' physical and emotional status to identify needs.
BP Connect Amoco Oil co.Brooklyn , CTNY
Customer Service Agent
09.2002 - 10.2003
Job overview
- Assisted customers with inquiries regarding products and services through phone, email, and chat.
- Provided product information to customers in a timely manner.
- Resolved customer complaints quickly and efficiently.
Education
Walk in Love Christian Academy 215-32 Jamaica Avenue, Queens Village NY 11428
High School Diploma
06.2018
Micropower Career Institute, ManhattanNew York, NY
CNA / Phelbotomy from Nursing Assistance
03.2006
Skills
- Care Plan Assessment
- Meal Preparation
- Medication Administration
- Patient Transportation
Timeline
Home Health Aide
Hope Home Care Services
09.2014 - Current
Direct Care Counselor
Cerebral Palsy -Association of New York
11.2006 - 11.2011
Customer Service Agent
BP Connect Amoco Oil co.
09.2002 - 10.2003
Walk in Love Christian Academy
High School Diploma
Micropower Career Institute, Manhattan
CNA / Phelbotomy from Nursing Assistance
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