Cheryl Lynn Bender
Hometown,Illinois
Summary
Precise attention to detail, excellent communication skills, the ability to multi-task and make a positive impact. I have over 42 years experience in the mortgage industry specializing in FHA/VA/Conventional as well as CO-OP/CEMA, RD and Manufactured Homes, now in the Education field, with strong communication with teachers, students, principals and SPED High school students.
Overview
10
10
years of professional experience
Work History
Paraprofessional for SPED students
School District 218 Richards High School
09.2023 - Current
- Transporting students class to class and also helping with their classwork if needed and to also be aware of the challenges, strengths and assist through graduation.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Shift Manager/Store open Manager
Taco Bell/Shamrock Inc
01.2023 - 08.2023
- Responsible for training new employees, work on the line and balance drawers from previous night shift and opening shift, take orders and handle complaints.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Senior Mortgage Processor
Loandepot LLC
04.2021 - 08.2022
- Responsible for FHA/VA, Conventional loans as well Manufactured Home Loans, was assigned to highest producing Elite Chairman club loan officer.
- Contributed to the growth of the organization by consistently meeting or exceeding sales objectives.
Underwriting Analyst/Senior Processor
The Federal Savings Bank
10.2020 - 03.2021
- Initial review of files, process and send for final approval to closing department, preparing fees for closing, communication throughout the process with all parties.
- Reviewed credit reports, financial statements and transactions to verify accuracy and completeness.
- Calculated loan applicant debt ratios, income and terms and payments to determine financial stability of applicants to repay loan.
File Quality Analyst
PNC Bank
02.2015 - 10.2020
- Senior Processing for all Government products including New York market Co-ops and CEMAS.
- Created and revised procedures, checklists and job aids to reduce errors.
- Analyzed quality and performance data to support operational decision-making.
Education
High School Diploma -
Bremen Community High School
Midlothian, Illlinois05-1981
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
Timeline
Paraprofessional for SPED students
School District 218 Richards High School
09.2023 - Current
Shift Manager/Store open Manager
Taco Bell/Shamrock Inc
01.2023 - 08.2023
Senior Mortgage Processor
Loandepot LLC
04.2021 - 08.2022
Underwriting Analyst/Senior Processor
The Federal Savings Bank
10.2020 - 03.2021
File Quality Analyst
PNC Bank
02.2015 - 10.2020
High School Diploma -
Bremen Community High School
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