Summary
Overview
Work History
Education
Skills
Retail Experience
Timeline
Generic

Cheryl Matt

Angleton,TX

Summary

Proven track record of enhancing office operations and customer satisfaction at Brazoria County, adept in document preparation and policy enforcement. Skilled in cash handling and providing exceptional service, demonstrating both hard and soft skills. Achieved significant improvements in document management accuracy and efficiency, leveraging legal terminology expertise and a results-driven approach.

Overview

9
9
years of professional experience

Work History

Deputy Clerk

Brazoria County
01.2017 - Current
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
  • Completed complex court forms accurately, minimizing errors and potential delays in processing.

Sales Associate

Palais Royal
10.2017 - 03.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Receptionist

BISD
10.2015 - 01.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Education

High School Diploma -

Angleton High School
Angleton, TX
05.1982

Skills

  • Filing systems
  • Document Preparation
  • Policy Enforcement
  • Legal Terminology
  • Cash Handling

Retail Experience

I have over 6 years of retail experience.  I started working at Angleton Flower Shop while I was in high school.  After high school I was employed by Beall's. I worked at Beall's for about two years.  I also worked at Dillard's, Palais Royal and Walgreen's with a total of 6 years experience working retail.

Timeline

Sales Associate

Palais Royal
10.2017 - 03.2018

Deputy Clerk

Brazoria County
01.2017 - Current

Receptionist

BISD
10.2015 - 01.2017

High School Diploma -

Angleton High School

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Cheryl Matt