Cheryl Mclaughlin
Office Assistant
Homer City,PA
Summary
Dependable employee who establishes positive rapport with coworkers and the public. Driven to prioritize individual needs. Detail-oriented employee with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Office Assistant
IRMC Physicians Group
06.2023 - 07.2024
- Skilled on Microsoft Word, Cerner, Powerpoint, and Microsoft Outlook
- Protected sensitive patient data according to HIPAA regulations
- Managed a multi-line phone system, scheduled appointments, collected payments, processed forms, verified/updated demographic and insurance information
- Performed general administrative tasks including photocopying, scanning documents, mailing letters/packages, etc
- Fostered positive relationships with patients through excellent communication skills and attentive service
Direct Support Professional
Community Living And Learning
07.2020 - 10.2022
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning
- Administered medication as directed by physician
- Implemented individualized care plans to meet individual needs of each client
- Transported clients to medical and dental appointments to provide support
- Entrusted to handle confidential and sensitive situations in professional matter
Direct Support Professional
Armstrong Care, Inc.
12.2019 - 06.2020
- Same job responsibilities as Community Learning and Living
Certified Teacher Assistant
Sampson Family YMCA
05.2019 - 11.2019
- Tutored struggling students individually and in small groups to reinforce learning concepts
- Partnered with teacher to plan and implement lessons following curriculum, goals, and objectives
- Assisted teachers with classroom management to maintain positive learning environment
- Supported classroom maintenance and upkeep, organizing books and materials
- Formed a positive rapport with students, staff members and parents
Program Specialist
Progressive Workshop Of Armstrong County Inc.
01.2017 - 04.2019
- Collaborated with other program coordinators to achieve consistency in program objectives and services
- Completed evaluations / detailed assessments for individuals needing a Behavioral Support Plan (BSP)
- Ensured that all support plans are person driven
- Integrated practice based evidence and reflected the core clinical needs of the individual
- Submited accurately, required documentation as required by State and Federal Regulations, PICS, and HIPAA
Direct Support Professional
Fayette Resources
12.2016 - 01.2017
- Same job responsibilities as Community Learning and Living
Data Entry Technician
Diamond Pharmacy
12.2015 - 12.2016
- Used medical terminology
- Managed and organized documents for data entry tasks
- Communicated with different facilities and physicians' offices
- Maintained confidentiality of sensitive information during the data entry process, adhering to company policies and procedures
- Kept open lines of communication with supervisors regarding any challenges faced during the data entry process
Special Education Teacher
Blairsville-Saltsburg School District
08.1997 - 12.2015
- Led activities that developed students' physical, emotional, and social growth
- Assisted struggling students to maintain progress levels by designing individualized lesson plans
- Instructed students with physical and cognitive disabilities
- Supervised and trained teaching assistants
- Collaborated with other teachers, administrators, and parents
Education
Master's degree - Special Education
California University of Pennsylvania
California, PA01.1996
Bachelor of Science - Elementary Education
Indiana University of Pennsylvania
Indiana, PA12.1994
Skills
- Mail Management
- Dedicated team player
- Appointment scheduling
- Multi-line phone proficiency
- Customer service
- Accuracy and attention to detail
- Deadline oriented
- Confidentiality and security
- Proactive mindset
- Computer skills
Timeline
Office Assistant
IRMC Physicians Group
06.2023 - 07.2024
Direct Support Professional
Community Living And Learning
07.2020 - 10.2022
Direct Support Professional
Armstrong Care, Inc.
12.2019 - 06.2020
Certified Teacher Assistant
Sampson Family YMCA
05.2019 - 11.2019
Program Specialist
Progressive Workshop Of Armstrong County Inc.
01.2017 - 04.2019
Direct Support Professional
Fayette Resources
12.2016 - 01.2017
Data Entry Technician
Diamond Pharmacy
12.2015 - 12.2016
Special Education Teacher
Blairsville-Saltsburg School District
08.1997 - 12.2015
Bachelor of Science - Elementary Education
Indiana University of Pennsylvania
Master's degree - Special Education
California University of Pennsylvania
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