Cheryl Metcalf
Sullivan,WI
Summary
Compassionate, hardworking and service-oriented RN with more than 10 years of experience in Long-Term Care. Certified in Hospice & Palliative Care. Well-versed in offering evidence-based, holistic, and therapeutic care that is patient-driven and specific to their individual needs and wishes. Collaborative and motivational leader with expertise in educating new clinical and ancillary staff.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RN Manager/Wound Care RN
Fort Atkinson Health Care Center
Fort Atkinson, WI
10.2022 - Current
- Collaborated with interdisciplinary team to provide the highest quality care with positive health outcomes for residents within the facility.
- Achieved departmental goals and objectives by instituting new processes and standards for patient care.
- Created, implemented, evaluated and revised patient care plans throughout length of stay.
- Oversaw patient admission and discharge processes, identifying patient-specific needs and ensuring continuum of care.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Maintained personal and team compliance with DHS/DQA/Medicare standards and best clinical practices.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and positive outcomes.
- Developed and implemented orientation program for newly hired clinical staff.
- Identified ongoing training needs and implemented continuing education annually, and as needed.
- Partnered with organizational leaders to devise QAPI initiatives, continuously improving delivery of care, patient outcomes and overall service.
- Facilitated meetings with employees and supervisors to discuss performance issues.
- Provided employee re-education, and issued warnings, suspensions, terminations, or other corrective action as necessary.
- Conducted wound care treatments such as debridement, dressing changes, irrigation and application of topical medications.
- Performed routine skin assessments to identify potential problems or complications with wounds.
- Collaborated with physicians to develop appropriate treatment plans for wounds according to medical protocols.
Staff RN
Shorehaven Health & Rehab Center
Oconomowoc, WI
10.2021 - 09.2022
- Provided patient care plans in accordance with physician orders and established nursing protocols.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Actively participated in quality improvement initiatives within the department.
Staff RN
Lake Country Health Services
Oconomowoc , WI
10.2020 - 08.2021
- Provided direct nursing care to long-term care residents including medication administration, wound dressing changes, and patient education.
- Developed individualized care plans for patients based on assessment of physical, psychological, and social needs.
- Facilitated interdisciplinary team meetings with other healthcare professionals to discuss patient progress and plan further interventions.
- Maintained accurate documentation of all nursing activities in accordance with established standards of practice.
- Educated patients and families on disease prevention, treatment plans, and post-hospitalization needs.
Infection Preventionist / Interim DON
Crossroads Care Center
Pewaukee, WI
11.2017 - 04.2020
- Maintained current knowledge of healthcare regulations and best practices in order to ensure compliance within the organization.
- Educated healthcare personnel on the importance of hand hygiene practices and the use of PPE.
- Collaborated with other departments within the facility to ensure compliance with applicable regulations relating to infection control practices.
- Investigated reports of suspected infections among patients, staff, and visitors.
- Provided guidance on appropriate isolation precautions for contagious illnesses or conditions.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
Director of Clinical Operations
Seasons Hospice Inpatient Center
Waukesha, WI
06.2015 - 10.2017
- Provided compassionate and holistic end-of-life care focused on comfort, dignity, and quality of life.
- Recognized symptoms of pain and distress and implemented appropriate interventions.
- Counseled families on coping strategies when dealing with serious illness or death.
- Created and applied tailored care plans that would meet each patient's individualized needs.
- Communicated regularly with interdisciplinary team members regarding patient progress towards goals.
- Maintained accurate documentation of all nursing activities in accordance with regulatory guidelines.
- Participated in quality improvement initiatives to enhance patient outcomes and satisfaction levels.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Ensured timely completion of all required paperwork related to regulatory requirements or accreditation standards.
- Conducted regular audits to monitor adherence to established procedures within the department.
- Participated in strategic planning initiatives aimed at optimizing organizational resources while maintaining high standards of care delivery.
Education
Associate of Science - Nursing
Waukesha County Technical College
12-2012
Skills
- Nursing Staff Leadership
- Nursing Plan Development
- Certified Hospice & Palliative Nurse
- Quality Improvement
- Direct Patient Care
- Wound Care Specialist
- Electronic Health Records Management
- Infectious Disease Control & Prevention
- Palliative and Pain Management
- Patient Intake and Discharge Planning
Academic Honors / Professional Memberships
- Hospice & Palliative Nurse Association
- National Technical Honor Society
- Phi Theta Kappa International Honor Society
Certification
- Certified Hospice & Palliative RN
- Registered Nurse (Multi-state) 199141-30
- CPR/BLS and First Aid
- Additional certifications held in Infection Control and Wound Care
References
References available upon request.
Timeline
RN Manager/Wound Care RN
Fort Atkinson Health Care Center
10.2022 - Current
Staff RN
Shorehaven Health & Rehab Center
10.2021 - 09.2022
Staff RN
Lake Country Health Services
10.2020 - 08.2021
Infection Preventionist / Interim DON
Crossroads Care Center
11.2017 - 04.2020
Director of Clinical Operations
Seasons Hospice Inpatient Center
06.2015 - 10.2017
Associate of Science - Nursing
Waukesha County Technical College
- Certified Hospice & Palliative RN
- Registered Nurse (Multi-state) 199141-30
- CPR/BLS and First Aid
- Additional certifications held in Infection Control and Wound Care
Similar Profiles
Nicole TurnerNicole Turner
Director of Nursing at Fort Atkinson Healthcare CenterDirector of Nursing at Fort Atkinson Healthcare Center
FELICIA JonesFELICIA Jones
Mother/Baby Registered Nurse at Fort Sanders Medical Center Via Aya Health CareMother/Baby Registered Nurse at Fort Sanders Medical Center Via Aya Health Care
Isabella FitzmauriceIsabella Fitzmaurice
Veterinary Technician Assistant at Animal Clinic of Fort AtkinsonVeterinary Technician Assistant at Animal Clinic of Fort Atkinson