Summary
Overview
Work History
Education
Skills
Notesandactivities
Timeline
Generic

Cheryl M. Hindermann

Virginia,MN

Summary

To obtain a position that will allow me to utilize my skills and experience while providing me the opportunity for personal growth

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Volleyball Coach

MN North
11.2021 - Current
  • Coached individuals between U12 and U16 on volleyball techniques
  • Prepared athletes for tournaments and competitions
  • Developed training and exercises to meet individual requirements and team play strategies
  • Encouraged players to become stronger, more agile athletes, and more successful competitor through focus and effective training on and off the court
  • Worked individually with players to enhance confidence and strengthen court skills
  • Developed game plans and adjusted to meet various game situations
  • Guided teams through rough situations
  • Organized team bonding activities
  • Communicated with parents and players to create a positive experience

Inpatient Rehab Scheduler

Essentia Health
04.2018 - Current
  • Responsible for scheduling patient therapy appointments
  • Enter and distribute patient therapy schedules
  • Manage, organize, and update revisions for therapist and patients
  • Provide patients, therapist and nursing staff with daily schedules and revisions
  • Obtain all necessary information from the physician, therapist, and/or nursing staff to make appropriate arrangements for schedules
  • Responsible for daily entry and tabulation of therapy productivity minutes and statistics
  • Answer all incoming telephone calls in a courteous manner, respond to requests for information and/ or transfer the call to appropriate area
  • Communicate with other departments to help cover sick calls through out the department
  • Collaborate with the health unit coordinator to ensure patient care conference is completed and materials are distributed
  • Create monthly calendar, to include recreational activities, continuing education, and meetings
  • Petty Cash-Provide support for the charging process to ensure proper and accurate reimbursement for services provided
  • Order all office supplies
  • Perform other miscellaneous clerical, secretarial and registration functions as needed and/or asked by manager
  • Minnesota Notary Public
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.

JV & Varsity Coach

Mountain Iron-Buhl School
08.2024 - 11.2024
  • Coached individuals in grades 7th through 12th grade
  • Provided mentorship to student-athletes in areas such as teamwork, leadership skills, time management, sportsmanship, and personal growth.
  • Led pre-season conditioning programs designed specifically for the team''s needs and goals, resulting in increased preparedness for competition season.
  • Communicated effectively with other coaches within the district or conference to share best practices in coaching techniques and strategies for success.
  • Enhanced team performance by implementing effective coaching strategies and individualized training plans.
  • Addressed disciplinary issues promptly following school guidelines while maintaining open communication with parents when necessary.
  • Monitored student-athletes'' academic progress closely to ensure eligibility requirements were met consistently throughout the season.
  • Increased overall team success by focusing on skill development, tactical planning, and goal setting.
  • Established positive relationships with parents, school administrators, and community members to promote the athletic program''s reputation and support.
  • Implemented comprehensive strength training programs that improved athlete conditioning, injury prevention, and overall fitness levels.
  • Conducted regular meetings with athletes individually or as a group for progress assessments on academic achievements alongside their athletic performances.
  • Managed practice schedules ensuring optimal use of available facilities while balancing academic commitments of studentathletes.
  • Evaluated player performance during games and practices to provide constructive feedback for continued improvement.
  • Cultivated a culture of continuous improvement by setting high expectations for both athletes and coaching staff, inspiring all to reach their fullest potential.
  • Maintained a safe and supportive environment for all players to grow both athletically and personally.
  • Developed strong team dynamics through fostering a culture of trust, dedication, and camaraderie among athletes.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Offered constructive feedback to clients to help reach goals.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Utilized various coaching models and techniques to maximize client success.
  • Assisted clients in setting and achieving personal and professional goals.
  • Prepared athletes for daily practices, games, and tournaments
  • Developed training and exercises to meet individual requirements and team play strategies
  • Encouraged players to become stronger, more agile athletes, and more successful competitor through focus and effective training on and off the court
  • Worked individually with players to enhance confidence and strengthen court skills
  • Developed game plans and adjusted to meet various game situations
  • Guided teams through rough situations
  • Organized team bonding activities
  • Communicated with parents and players to create a positive experience
  • Explained volleyball rules

C-Team and Varsity Assistant Volleyball Coach

Esko High School
09.2023 - 08.2024
  • Coached individuals in grades 7th through 12th grade
  • Provided mentorship to student-athletes in areas such as teamwork, leadership skills, time management, sportsmanship, and personal growth.
  • Led pre-season conditioning programs designed specifically for the team''s needs and goals, resulting in increased preparedness for competition season.
  • Communicated effectively with other coaches within the district or conference to share best practices in coaching techniques and strategies for success.
  • Enhanced team performance by implementing effective coaching strategies and individualized training plans.
  • Addressed disciplinary issues promptly following school guidelines while maintaining open communication with parents when necessary.
  • Monitored student-athletes'' academic progress closely to ensure eligibility requirements were met consistently throughout the season.
  • Increased overall team success by focusing on skill development, tactical planning, and goal setting.
  • Established positive relationships with parents, school administrators, and community members to promote the athletic program''s reputation and support.
  • Implemented comprehensive strength training programs that improved athlete conditioning, injury prevention, and overall fitness levels.
  • Conducted regular meetings with athletes individually or as a group for progress assessments on academic achievements alongside their athletic performances.
  • Managed practice schedules ensuring optimal use of available facilities while balancing academic commitments of studentathletes.
  • Evaluated player performance during games and practices to provide constructive feedback for continued improvement.
  • Cultivated a culture of continuous improvement by setting high expectations for both athletes and coaching staff, inspiring all to reach their fullest potential.
  • Maintained a safe and supportive environment for all players to grow both athletically and personally.
  • Developed strong team dynamics through fostering a culture of trust, dedication, and camaraderie among athletes.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Offered constructive feedback to clients to help reach goals.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Utilized various coaching models and techniques to maximize client success.
  • Assisted clients in setting and achieving personal and professional goals.
  • Prepared athletes for daily practices, games, and tournaments
  • Developed training and exercises to meet individual requirements and team play strategies
  • Encouraged players to become stronger, more agile athletes, and more successful competitor through focus and effective training on and off the court
  • Worked individually with players to enhance confidence and strengthen court skills
  • Developed game plans and adjusted to meet various game situations
  • Guided teams through rough situations
  • Organized team bonding activities
  • Communicated with parents and players to create a positive experience
  • Explained volleyball rules

Associate Claims Processor

Optum, United Health Group
05.2016 - 04.2018
  • Review, research, analyze and process complex Mental Health and Substance Abuse claims
  • Coordinate benefits between two or more policies
  • Ensure proper benefits are applied to the claim
  • Complete data entry for daily documentation
  • Learn and leverage new computer systems
  • Work special projects for other departments when backed logged
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
  • Managed workload and priorities to meet claims processing meet deadlines.
  • Collaborated with cross-functional teams to resolve complex claims issues efficiently and effectively.
  • Utilized specialized software to process incoming claims, enter data and generate reports.
  • Followed up with customers on unresolved issues.
  • Maintained strict confidentiality when dealing with sensitive information about patients'' medical histories or personal details.
  • Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.

Education

Medical Billing and Coding Certificate -

Duluth Business University
01.2005

Associates Degree -

Lake Superior College
01.2003

Skills

  • Customer service skills
  • Advanced knowledge of computer programs
  • Microsoft products
  • Quick Books
  • Interpersonal skills
  • Leadership skills
  • Goal oriented
  • Teamwork
  • Productivity
  • Self-starter
  • Flexibility
  • Attention to detail
  • Ability to learn quickly
  • Administrative skills
  • Organizational skills
  • Relationship building
  • Business communications
  • Business writing
  • Filing
  • Office procedures
  • Personable and friendly
  • Effective communication
  • Verbal and written communication
  • Building relationships
  • Athlete development
  • Team development

Notesandactivities

  • Notary Republic-expires 01/31/25
  • Business Professionals of America (BPA), State President, 2002-2003, Campus Representative, 2002-2003
  • Professional Development Conference (PDC), Leadership Training, 2001-2002
  • State Leadership Conference, 2002-2003
  • Student Life Committee, 2002-2003

Timeline

JV & Varsity Coach

Mountain Iron-Buhl School
08.2024 - 11.2024

C-Team and Varsity Assistant Volleyball Coach

Esko High School
09.2023 - 08.2024

Volleyball Coach

MN North
11.2021 - Current

Inpatient Rehab Scheduler

Essentia Health
04.2018 - Current

Associate Claims Processor

Optum, United Health Group
05.2016 - 04.2018

Associates Degree -

Lake Superior College

Medical Billing and Coding Certificate -

Duluth Business University

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Cheryl M. Hindermann