Summary
Overview
Work History
Education
Skills
Timeline
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Cheryl Miles

Kissimmee,FL

Summary

Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.

Overview

9
9
years of professional experience

Work History

Key Holder Supervisor

Lane Bryant
Kissimmee, FL
10.2022 - Current
  • Monitored store performance and identified areas for improvement.
  • Tracked sales data to ensure accurate inventory levels.
  • Developed strategies to increase customer loyalty and retention.
  • Resolved customer complaints in a timely manner.
  • Performed daily cash management duties including deposits, audits.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.

Staff Accountant

Tri county Equipment, LLC
La Grande, OR
09.2015 - 10.2022
  • Reviewed and analyzed financial statements for accuracy and compliance with standards.
  • Prepared monthly account reconciliations for bank accounts, credit cards, and other balance sheet accounts.
  • Compiled and prepared journal entries to ensure accurate general ledger records.
  • Ensured compliance with generally accepted accounting principles while preparing financial statements.
  • Managed accounts receivable activities such as invoicing customers, applying payments received, monitoring customer balances..
  • Reconciled intercompany accounts on a monthly basis.
  • Processed payroll for all employees in accordance with established guidelines.

Education

Bachelor of Science - Business Administration

Eastern Oregon University
La Grande, OR
06-1985

Skills

  • Customer Service Management
  • Customer Service
  • Marketing initiatives
  • Sales proficiency
  • Scheduling Coordination
  • Promotional Campaigns
  • Promotional planning
  • Sales Coaching

Timeline

Key Holder Supervisor

Lane Bryant
10.2022 - Current

Staff Accountant

Tri county Equipment, LLC
09.2015 - 10.2022

Bachelor of Science - Business Administration

Eastern Oregon University

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Cheryl Miles