Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Cheryl Morrow

Saint Augustine,FL

Summary

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 40+ years of experience to dynamic new position.

Overview

40
40
years of professional experience

Work History

Front End Team Lead

Walmart
09.2018 - 05.2024
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Led a team of developers to complete project milestones on time, resulting in successful product launches.
  • Deployed continuous integration pipelines for efficient code testing and deployment processes, significantly reducing the risk of bugs reaching production environments.
  • Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
  • Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.

Department Manager

Walmart
02.2017 - 08.2018
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

Bakery Manager

Family Fare Supermarket
06.2016 - 12.2016
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained cleanliness and hygiene in bakery premises.

Cook

Algoma Manor
05.2015 - 08.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Dietary Aide

Algoma Manor
05.2015 - 08.2016
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.

Sales Associate

Joanne Fabrics And Crafts
08.2014 - 06.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Department Supervisor

The Home Depot Inc
05.2009 - 10.2013
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored team members to enhance professional development and accountability in workplace.

Department Supervisor

Home Depot
07.2007 - 05.2009

Department Supervisor Millwork and hardware. Captained Credit team. Trained new employees according to standard Operating Procedures. Worked with Vendors and contractors to satisfy business needs.

  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.

Team Lead

Sams Club Member Services
10.2004 - 05.2008
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Education

High School Diploma -

Downingtown Senior High
Downingtown, PA
06.1981

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Work Preference

Work Type

Part Time

Timeline

Front End Team Lead

Walmart
09.2018 - 05.2024

Department Manager

Walmart
02.2017 - 08.2018

Bakery Manager

Family Fare Supermarket
06.2016 - 12.2016

Cook

Algoma Manor
05.2015 - 08.2016

Dietary Aide

Algoma Manor
05.2015 - 08.2016

Sales Associate

Joanne Fabrics And Crafts
08.2014 - 06.2015

Department Supervisor

The Home Depot Inc
05.2009 - 10.2013

Department Supervisor

Home Depot
07.2007 - 05.2009

Team Lead

Sams Club Member Services
10.2004 - 05.2008

High School Diploma -

Downingtown Senior High
Cheryl Morrow