Cheryl Morton
8602 N Woolsey Ave Portland,Oregon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
41
41
years of professional experience
Work History
Owner Of Subway
Self
07.2002 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Child Care
Self
09.1983 - 12.1998
- Complied with state and federal child care provider guidelines and regulations.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Enhanced child care quality by implementing developmentally appropriate programs and activities.
- Assessed needs of new mothers and advised mothers about child care topics.
Education
PCC
Portland, ORGED -
Beaverton High School
Beaverton, OR06.1972
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Additional Information
I organized a team to work with houseless individuals. We provided food and some clothing and a listening ear. Our goals were to make the houseless feel valued and to meet any small need as possible. We recommended shelters to anyone who was interested.
This was in November2020- March 2022.
Organized the food and fed all volunteers at different conferences. 1998/2022
Timeline
Owner Of Subway
Self
07.2002 - 04.2024
Child Care
Self
09.1983 - 12.1998
PCC
GED -
Beaverton High School
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