Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Cheryl Myers

Summary

Organized and efficient Data Entry Clerk with more than 6 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry Clerk position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

General Clerical

Oakland Community Health Network
07.2017 - Current
  • Promoted preventive health measures among consumers through education on topics related to Mental Health and Law Enforcement specifically focusing on Crisis Intervention Training.
  • Managed phone calls from providers professionally while addressing their inquiries or concerns promptly and scheduling trainings accordingly.
  • Developed strong rapport with providers while maintaining appropriate professional boundaries.
  • Participated in staff meetings to discuss best practices for improving overall providers and individuals served with their experience with Oakland Community Health Network.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proactively identified areas for improvement in office procedures and collaborated with team members to implement effective solutions.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Data Entry Clerk

Community Network Services
01.2013 - 06.2016
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Worked Part-time at the Clubhouse that is affiliated with Community Network Services.
  • Sorted documents and maintained organized filing process.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Created and maintained data entry logs to track data entry activities.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Public Relations Assistant

Excel Employment Options
08.2005 - 06.2006


  • Developed key messaging documents for clients to guide consistent communications across all channels.
  • Assisted during high telephone volumes and customer services.
  • Provided excellent client service with regular communication updates and prompt responses to inquiries.
  • Evaluated analytics data providing insights informed future strategies led higher engagement levels/target audience reach.
  • Supported public relations managers with writing, researching and preparation of materials.
  • Assisted individuals with job placement, utilizing Video Relay Service.
  • Provided one on one coaching.

Loan Data Entry Clerk

Oxford Bank
08.2003 - 06.2005
  • Exceeded customer expectations through meticulous attention to detail when entering financial information into proprietary software systems.
  • Enhanced data accuracy by diligently reviewing and correcting errors in loan application information.
  • Championed efforts to meet or exceed established departmental goals for loan processing speed, data accuracy, and overall service quality through effective collaboration with team members.
  • Promoted a positive work environment by collaborating effectively with team members on shared projects and goals.
  • Input data for installment loans and filed confidential documents.

Education

Medical Administration And Billing - ACICS Accredited, NCICS Accredited

Dorsey Schools
Pontiac
11.2016

Associate of Arts -

Oakland Community College
Bloomfield Hills, MI
12.1996

High School Diploma -

Lahser High School
Bloomfield Hills, MI
06.1993

Skills

  • Accuracy and Attention to Detail
  • Fast Typing Speed
  • Filing and data archiving
  • Maintains confidentiality
  • Document Scanning
  • Document processing
  • Professional and mature
  • Document Preparation
  • Medical Billing
  • Microsoft Office
  • Data Review and Verification
  • Data Entry

Timeline

General Clerical

Oakland Community Health Network
07.2017 - Current

Data Entry Clerk

Community Network Services
01.2013 - 06.2016

Public Relations Assistant

Excel Employment Options
08.2005 - 06.2006

Loan Data Entry Clerk

Oxford Bank
08.2003 - 06.2005

Medical Administration And Billing - ACICS Accredited, NCICS Accredited

Dorsey Schools

Associate of Arts -

Oakland Community College

High School Diploma -

Lahser High School
Cheryl Myers