Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Cheryl Nakamura

Kaneohe

Summary

Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Office Manager

Wahine Builders and Electric
Kaneohe
07.2021 - Current
  • Managed daily office operations and maintained organized workspaces.
  • Assisted with bookkeeping, tracking expenses and processing invoices.
  • Developed office procedures to improve efficiency in administrative tasks.
  • Maintained compliance with safety regulations in office and job site practices.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Reviewed files and records to obtain information and respond to requests.
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided training to new hires on office policies and procedures.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Organized company events including holiday parties, team building activities .
  • Ensured compliance with applicable laws regarding employment practices.
  • Developed effective communication strategies between departments within the organization.
  • Maintained confidential records relating to personnel matters.
  • Assisted in recruiting, onboarding and training new employees.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assigned work and monitored performance of project personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Volunteer Coordinator

Adventist Health Castle x Hawaii Food Bank
Waimanalo
09.2020 - Current
  • Trained new volunteers on organizational policies and event procedures.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Delegated work to staff, setting priorities and goals.

Cultural Educator

University Of Hawaii At Manoa
Honolulu
09.2023 - 12.2024
  • Collaborated with colleagues to enhance curriculum and teaching strategies.
  • Implemented classroom management techniques to create a positive learning environment.
  • Integrated technology into lessons to support interactive learning experiences.
  • Created a safe, comfortable learning environment for students by establishing positive relationships with them.
  • Encouraged critical thinking skills among students through problem-solving activities.
  • Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.

Pre-K Substitute Teacher

Hawaii Community Action Program
Kaneohe
08.2019 - 02.2020
  • Collaborated with educators to maintain a safe and nurturing classroom environment.
  • Monitored student behavior and facilitated conflict resolution among peers.
  • Maintained cleanliness and organization of classroom materials and supplies.
  • Encouraged positive behavior in the classroom through positive reinforcement techniques.
  • Utilized appropriate behavior management strategies when needed.
  • Fostered an atmosphere of respect among pre-K students towards their peers and adults.
  • Collaborated with other staff members in planning learning activities.
  • Provided individualized attention to each student as needed.
  • Ensured that all necessary supplies were available for use during lessons.
  • Maintained a safe environment by adhering to school policies and procedures.
  • Promoted good hygiene practices among pre-K students, such as hand washing before meals or snacks.
  • Supervised recess periods and snack time for the children.
  • Conducted classroom activities designed to promote physical, mental and social development.
  • Assessed student understanding through informal and formal methods.
  • Fostered a positive learning environment that promoted mutual respect.

Medical Administrative Assistant

Auto Speedway of California
Fontana
08.2005 - 06.2010
  • Assisted with medical records management, ensuring compliance with privacy regulations.
  • Maintained office supplies inventory, ordering necessary materials to support daily functions.
  • Supported front desk operations by greeting patients and answering phone inquiries promptly.
  • Organized patient files and documentation for easy access during daily operations.
  • Provided administrative support to clinical staff as needed.
  • Entered patient demographic information into the Electronic Health Records system.
  • Maintained a filing system for patient records and physician orders.
  • Documented and responded to incoming correspondences to address questions.
  • Compiled physical and digital documents, charts, and reports.
  • Organized, distributed and replenished office supplies to keep department running efficiently.
  • Directed patient flow during practice hours, minimizing wait times.
  • Answered phone calls to provide assistance, information, and medical personnel access.
  • Created spreadsheets in Excel for tracking purposes.
  • Maintained confidentiality of all patient information according to HIPAA regulations.
  • Maintained confidentiality of records relating to clients' treatment

Senior Administrative Assistant

Communication Consulting Services, Inc.
Honolulu
02.2001 - 06.2005
  • Assisted in preparing reports, presentations, and other business documents.
  • Organized travel arrangements, ensuring compliance with company policies and budget.
  • Maintained office supplies inventory and facilitated procurement processes efficiently.
  • Developed streamlined filing systems for easy access to critical documents.
  • Trained new administrative staff on office procedures and software applications.
  • Implemented best practices for document management and data entry accuracy.
  • Provided administrative support to senior management team.
  • Managed physical and digital files, monitored spreadsheets, and updated reports to coordinate project materials.
  • Monitored emails sent to general mailbox accounts for appropriate routing.
  • Supported HR functions such as onboarding new hires or processing employee benefits paperwork.
  • Maintained confidential information regarding employees, customers, and business operations.
  • Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Assisted with the preparation of budgets and financial statements for upper-level management review.
  • Coordinated travel arrangements for executive staff members.
  • Processed invoices and payments through an automated system.
  • Answered incoming calls from clients and vendors in a professional manner.
  • Managed inventory of office supplies and placed orders as needed.
  • Ensured proper handling of sensitive materials by following established policies.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Proofread content for typo-free emails and documentation.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

Education

Master of Science - Criminal Justice

Chaminade University
Honolulu, HI
12-2022

Bachelor of Arts - American Studies

University of Hawaii At Manoa
Honolulu, HI
05-2021

Certificate - Ethnic Studies

University of Hawaii At Manoa
Honolulu, HI
12-2020

Associate of Arts - Liberal Arts

Windward Community College
Kaneohe, Hawaii
12-2017

Skills

  • Office management
  • Bookkeeping
  • Compliance management
  • Inventory control
  • Data analysis
  • Project coordination
  • Effective communication
  • Team leadership
  • Time management
  • Clerical support
  • Business administration
  • Data entry
  • Document management

Affiliations

  • Gardening
  • Traveling
  • Snowboarding
  • Okinawan Culture

Accomplishments

  • Uchinanchu of the Year (Nago Club) 2023

Certification

  • CPR & First Aid

Timeline

Cultural Educator

University Of Hawaii At Manoa
09.2023 - 12.2024

Office Manager

Wahine Builders and Electric
07.2021 - Current

Volunteer Coordinator

Adventist Health Castle x Hawaii Food Bank
09.2020 - Current

Pre-K Substitute Teacher

Hawaii Community Action Program
08.2019 - 02.2020

Medical Administrative Assistant

Auto Speedway of California
08.2005 - 06.2010

Senior Administrative Assistant

Communication Consulting Services, Inc.
02.2001 - 06.2005

Master of Science - Criminal Justice

Chaminade University

Bachelor of Arts - American Studies

University of Hawaii At Manoa

Certificate - Ethnic Studies

University of Hawaii At Manoa

Associate of Arts - Liberal Arts

Windward Community College

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Cheryl Nakamura