Cheryl Newton

• Conducted routine quality tests on raw materials and finished products to ensure compliance with safety standards.
• Operated laboratory equipment, including spectrophotometers and moisture analyzers, for accurate testing results.
• Documented test results and maintained records according to established protocols for traceability and accountability.
• Collaborated with production teams to identify quality issues and implement corrective actions in real-time.

*Scored Colorado Student Assessments

for grades 4-8 subject area writing

*Read and assigned scores to responses to various content matter

*maintained acceptable check-set averages in read-behinds

• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted in maintaining visual merchandising standards to enhance store presentation and appeal.
• Collaborated with team members to optimize stock replenishment and inventory management processes.
• Trained new associates on sales techniques, product knowledge, and company policies to ensure consistency.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.

• Assessed client needs and coordinated appropriate support services to enhance stability
• Conducted interviews and collected data to determine eligibility of clients in need of public aid
• Handled client inquiries and concerns
• Compiled and submitted daily/monthly reports
• Initiated/closed cases within designated timeframe
• Contacted various establishments and employers to verify client information
• Maintained and updated caseloads with system alerts

*Engaged and Serviced customer inquiries by providing information on benefits, services, and general information regarding their credit card

*Assisted customers with credit increase/decrease requests and processed balance transfers

*Served as liaison between Chase Card Services and their customers

*Assisted in retention and growth of business through the ability to up sell products and services

•Assisted management with daily tasks which included performing quality checks on merchandise pull

•Trained new employees on floor production duties, safety policies and procedures

•Performed weekly system configurations for production stats

• Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.