Cheryl Ninos
Sanford,CO
Summary
Dynamic professional with extensive experience in front desk operations at Orthopedic Associates, excelling in medical scheduling and patient management. Proven ability to enhance customer service and streamline processes, ensuring timely patient check-ins and accurate medical records management. Proficient in Microsoft Office and adept at handling sensitive information with confidentiality. Resourceful Parts Runner known for high productivity and efficiency in completing tasks. Specialized skills include inventory management, logistical coordination, and customer service. Excel at time management, problem-solving, and communication, ensuring smooth operation in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Invoicing Clerk
Process Equipment Service, Co, PESCO
Farmington, NM
10.2025 - Current
- Processed and verified invoices for accuracy and compliance with company policies.
- Managed vendor communications to resolve discrepancies and ensure timely payments.
- Implemented streamlined invoicing procedures, reducing processing time by enhancing workflows.
- Trained new staff on invoicing systems and best practices to foster operational efficiency.
Parts Runner
O'Reilly Auto Parts
Farmington, NM
08.2023 - Current
- Delivering parts for the commercial accounts, putting away freight in backroom and store floor.
- Assisting with store discrepancy reports.
- General cleaning.
Front Desk Receptionist/Scheduler
Orthopedic Associates
Farmington, NM
04.2019 - 06.2022
- Scheduling department
- Daily scheduling for 3 Pediatry doctors and 3 Orthopedic doctors as well as 4 Physician assistants.
- Taking calls for triage to the on call doctors, scheduling accordingly.
- Registration and insurance verification.
- Currently processing Medical records requests for individuals as well as law offices and disability.
- Effectively greet patients and check in patients on time.
- Distribute proper paperwork for new patients.
- Scan in and add new patient's information into program system.
- Proper preparation for provider's charts for following day.
- Successfully manage information, using check out and patient records, orders and billing.
- Verify proper documentation and coding.
- Accept payments for services rendered.
- Schedule accordingly with providers recommendations.
- Categorized superbills daily by provider.
- Balance out daily cash drawer properly.
Receptionist
Choices Counseling Services
Farmington, NM
03.2015 - 04.2019
- Effectively manage phone calls and schedule appointments for all clients.
- Administer payments and insurances requirements.
- Processing ERA payments.
- New client intake paperwork.
Education
Diploma -
Aztec High School
Aztec, NM05.1987
Skills
- Communication and interpersonal skills
- Customer service expertise
- Microsoft Office proficiency
- Telephone etiquette
- Office equipment handling
- Payment processing knowledge
- Triage and intake experience
- Medical records management
- Medical scheduling skills
- Front desk operations
- Clerical and office experience
Additional Information
I moved out of state and took some time off working this is why I have a gap in my work history. References upon request.
Timeline
Invoicing Clerk
Process Equipment Service, Co, PESCO
10.2025 - Current
Parts Runner
O'Reilly Auto Parts
08.2023 - Current
Front Desk Receptionist/Scheduler
Orthopedic Associates
04.2019 - 06.2022
Receptionist
Choices Counseling Services
03.2015 - 04.2019
Diploma -
Aztec High School