Cheryl Olais
Summary
Results-driven leader with strong background in team collaboration and achieving objectives. Adept at strategic planning, problem-solving, and decision-making to drive organizational success. Known for adaptability and reliability, excelling in dynamic environments. Skilled in communication, conflict resolution, and project management.
Overview
20
20
years of professional experience
Work History
Material & Package Handler/ Quality Assurance
FedEx Express
11.2018 - 05.2024
- Safe and efficient use of operational equipment for the movement of packages/document's
- Maneuver packages of any weight above 50 lbs
- With appropriate equipment and/or assistance from another person
- Experience dealing with the movement of heavyweight freight using tugs and other loading/unloading equipment
- Communicate both timely and effectively in a noisy operations environment
- Ability to work in a constant state of alertness and in a safe manner
- Successfully completed all basic and re-currency training
- PM unloading/ loading trailers
- Smalls sort assistant
- Able to Perform SWAK (scan, weigh, and key) processing
- Unload Van lines of outbound and local packages
- Process International & Hazmat packages
- Process Damage Hazmat and Overgoods
- Efficient in the use of Panasonic FZ-N1, Zebra Handheld scanner, Datamax O'Neil printer
- Manual Tower sorter
Retail Sales Manager
Staples Inc
12.2018 - 10.2020
- Engaging and inspiring store teams to achieve maximum performance by modeling behavior that fosters a sense of energy, ownership, teamwork, and personal commitment
- Pursuing, attracting, hiring, coaching, and retaining talented associates for key roles and setting clear performance expectations
- Sharing responsibility as the 'Manager on duty' and total store operations
- Creating a culture of consultative selling with an emphasis on developing ongoing professional relationships with top customers
- Maintaining accountability for results within the Easy Tech & Mobile area
- Partnering with other store managers to champion a customer-centric environment
- Overseeing the timely completion of required training for all store associates
Sr. Sales Consultant- Technology
Office Depot/OfficeMax
12.2012 - 12.2018
- Advanced selling skills Interpersonal and communication skills
- Establish a selling relationship with customers
- Adaptable to a changing environment
- Able to coach and train others in a professional environment
- Excellent verbal and written communication skills
- Possess the ability to use technology applicable to role, such as diagnostic, repairs & troubleshooting units i.e PC, Desktops, All-in-Ones, Printers
- Process information/merchandise through POS register system
- Positive and Engaging, Action Oriented, Integrity, Accountability & Trust
- Demonstrate passion for the brand, products, services and solutions offered to customers
- Drive for Results, Decision Quality, Patience
Reset Merchandiser (Bay Area Team)
Pacific Retail Services
07.2008 - 10.2010
- Merchandising Projects Grocery i.e
- Lucky, FoodMaxx, Savemart, BelAir, Nob Hill, Raley's
- Category Re-Sets & Updates
- New Store Sets Resets and Remodels, New Item Blitzes
- Display Implementation according to schematics / planogram
- On site fixture installations / shelf adjustments
- Communicate with business stores/employee staff and customers
- Call reports and Company Sign Offs, Inventory product of reset
Apprentice Electrician
Treasure Island Job Corps Center
10.2004 - 11.2005
- Shop Foreman monitoring fifteen workers, outlining daily work schedule and clean-up duties
- Trained in basic safety procedures; basic workplace hazards, ladder & scaffolds, lock-out/tag out
- Qualified to use power tools; including power drills and saws
- Skillful utilizing hand tools; such as handsaws, hammers, screwdrivers, pliers, chisels and levels
Education
General Educational Diploma -
Jefferson Adult School
Daly City, CA01.2006
Skills
- Retail Management
- Key Holder
- Leadership
- Customer Service
- Time management
- Merchandising
- Planograms
- Training and coaching
- Attention to detail
- Adaptable to change
Additional Information
Extensive Safety Training
Timeline
Retail Sales Manager
Staples Inc
12.2018 - 10.2020
Material & Package Handler/ Quality Assurance
FedEx Express
11.2018 - 05.2024
Sr. Sales Consultant- Technology
Office Depot/OfficeMax
12.2012 - 12.2018
Reset Merchandiser (Bay Area Team)
Pacific Retail Services
07.2008 - 10.2010
Apprentice Electrician
Treasure Island Job Corps Center
10.2004 - 11.2005
General Educational Diploma -
Jefferson Adult School
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