Cheryl Olson
New Philadelphia,PA
Summary
Dynamic Quality Control Lead at Jeld-Wen Doors with a proven track record in enhancing product quality and reducing waste through effective corrective action planning. Skilled in auditing techniques and fostering teamwork, I excel in maintaining safety standards while driving process improvements and ensuring compliance with industry regulations. Experienced in leading a team and working as a team to produce product in a manufacturing environments.
Overview
2026
2026
years of professional experience
Work History
Quality Control Lead
Jeld-Wen Doors
Pottsville, PA
08.2021 - Current
- Assisted in learning quality control processes and safety protocols within production environment.
- Supported team by monitoring product quality and identifying non-conformance issues.
- Collaborated with team members to conduct routine inspections of materials and finished goods.
- Documented findings from quality assessments to maintain accurate records for compliance purposes.
- Participated in training sessions to enhance understanding of quality assurance methodologies and tools.
- Engaged in troubleshooting product defects, providing input for corrective actions to improve standards.
- Observed operational practices to identify areas for process improvement and increased efficiency.
- Contributed to maintaining a clean and organized work area, ensuring adherence to safety guidelines.
- Collaborated with production teams to address and resolve identified issues, reducing overall rejection rates.
- Ensured compliance with industry regulations and company standards through regular audits of internal processes and systems.
- Reduced waste by conducting root cause analysis on defective products and implementing corrective actions.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Updated quality control records and reports.
- Trained other workers in inspection and testing procedures.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Followed safety protocols while handling hazardous materials.
- Provided feedback to production team regarding product quality.
- Investigated customer complaints to take necessary corrective actions.
Lead/Back up Supervisor
Ateeco, Inc. Mrs. T's Pierogies
Shenandoah, PA
2011 - 2021
- Oversaw daily operations, ensuring team adhered to safety protocols and efficiency standards.
- Trained new staff on operational procedures and equipment usage to enhance productivity.
- Resolved operational issues promptly, minimizing disruptions to workflow and service delivery.
- Fostered a collaborative team environment, encouraging open communication and problem-solving initiatives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Performed allergen testing
- Worked with Rabbi to perform Kosherization process as needed
- Was trained and able to run all machinery from beginning of the process to the end of the process of all lines of production and assisted at the front desk as needed.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Ensured the breakdown and reassembly of machinery, cleaning and sanitizing was performed safely and up to standards.
- updated MSDS booked regularly
Machine Operator
Jeld-Wen Windows
Ringtown, PA
2002 - 2011
- Operated machinery to ensure efficient production and adherence to safety standards.
- Monitored equipment performance, identifying issues and implementing solutions promptly.
- Assisted in training new operators on machine functions and safety protocols.
- Maintained cleanliness of work area, promoting a safe and organized environment.
- operated the high-speed frame line
- operated the vinyl saws
- used various saws/ planers to cut metal/wood pieces for wood windows
- entered data for loaded trucks and delivered completed truck papers for drivers.
- glass area - various positions on the production line
Education
Human Services
McCann School of Business & Technology
PASkills
- Quality control tools
- Auditing techniques
- Product inspection
- Corrective action planning
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Inspection procedures
- Machine operation
- Effective communication
- Adaptability and flexibility
- Materials knowledge
- Decision-making
- Industrial safety
- Relationship building
- Inspection and reports
- Safety standards
Timeline
Quality Control Lead
Jeld-Wen Doors
08.2021 - Current
Lead/Back up Supervisor
Ateeco, Inc. Mrs. T's Pierogies
2011 - 2021
Machine Operator
Jeld-Wen Windows
2002 - 2011
Human Services
McCann School of Business & Technology